When you want to improve your competence and how others view your competence, the book, Convinced: How To Prove Your Competence And Win People Over, by Jack Nasher, is your go-to resource.
With the advice in the book you will be able to exhibit your abilities in front of customers, colleagues, and superiors – whether in meetings, presentations, or crucial conversations.
Chapter 1 shows you why competence is the most important single factor for your professional success, according to Nasher.
Chapter 3 shows you how to present good and bad news in the way that is most beneficial to you.
Chapter 5 synthesizes research on the role of speech in projecting an image of expertise and provides tips for speaking like an expert.
Chapter 6 emphasizes the importance of body language that demonstrate competence.
My favorite verbal communication tips for displaying competence that Nasher shares in his book are:
- Speak a little faster than usual, but clearly and smoothly.
- Speak somewhat deeper and louder than you usually would.
- Do not talk in a monotone but rather cover a large scale of tones.
- Use clear pronunciation and precise articulation.
- Insert pauses into your speech, particularly right before your key arguments.
- Avoid redundancies.
- Use a wide vocabulary.
- Do not interrupt the person to whom you’re speaking.
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