Getting feedback is an important way to improve performance at work. But sometimes, it can be hard to seek out, and even harder to hear.
“Feedback is all around you. Your job is to find it, both through asking directly and observing it,” says David L. Van Rooy, author of the new book, Trajectory: 7 Career Strategies to Take You From Where You Are to Where You Want to Be.
As today's guest post, Van Rooy offers these six tips for how to get the feedback you need to improve performance at work. Guest Post By David L. Van Rooy
1. Don’t forget to ask: One of the biggest mistakes people make is assuming things are going perfectly (until they make a catastrophic mistake). By not asking, you’re missing out on opportunities for deep feedback: the difficult, critical feedback that gives you constructive ways to improve.
2. Make sure you listen: Remember, getting feedback is about improving your performance, not turning it into a “you versus them” mentality. Your reaction is cri…
If you’re having a difficult time clarifying inconsistencies you are hearing from an employee about a project’s/task’s progress, try asking these questions (or making these statements) the next time you meet with the employee:
• Here’s what I see. Here’s what I hear you saying. • Here’s what we know so far. • So let’s see if I’m on track with you… • Let’s see where we are… • How about we step back from a moment and look at a few different ideas… • Did I hear you correctly when you said…? • Am I missing something here?
Always be sure you’re on the same page and have the same understanding of the progress being made with your employee’s projects.