How To Evaluate Your Leadership Style

In honor of Ken Blanchard's and Mark Miller's book, Great Leaders Grow, I welcome guest blogger Ken Blanchard.

How to Evaluate Your Leadership Style
By Ken Blanchard,
Co-author of Great Leaders Grow: Becoming a Leader for Life

Today, I'm going to give a short, one-question quiz. Here's the question: How do you rate as a leader?

I don't ask this question flippantly. It is a question I've asked countless people at the leadership seminars we conduct.

As leaders, most people rank themselves as being very close to a minor deity or at least Mr. or Ms. Human Relations. Seldom do leaders give themselves low marks. Strangely enough, when the tables are turned and people are asked to rank their boss's leadership style, we often find many supervisors graded as being adequate, merely OK, or at worst, office autocrats who depend heavily on the often-referenced "seagull management" technique as their sole line of attack -- they leave their people alone until something goes wrong, and then they fly in, make a lot of noise, dump all over everyone, and fly out.

More often than not, we find that leaders lull themselves into thinking they are top-flight leaders because they think they use a supportive or coaching style, which someone told them are "good" leadership styles. Not too surprisingly, this isn't the way they are seen by those in their department, office or store.

To get a true and accurate answer about the question above, it is necessary for you as a supervisor to honestly determine how your employees perceive your leadership style. These are the folks who know you best. They have first-hand experience with your leadership style and operate on their own perceptions about it. They are the best judges of your managerial effectiveness. However, getting an employee or subordinate to give his or her honest feedback on your leadership style is difficult. People fear being the messenger who will get shot for bearing bad news. Hence, they are naturally reluctant to be totally candid.

Employees are sharp observers. In the past, they may have gone to their leader and made an honest suggestion such as, "Ken, I think our Thursday afternoon meetings are a waste of time." If the supervisor answers with an outburst by saying, "What do you mean a waste of time? Are you kidding? Those meetings are important," it doesn't take a genius to figure out that one thing the leader doesn't want to hear is the truth.

It is important to remember that when people you supervise tell you what they honestly think about your style of leadership, they're really giving you a gift. When someone gives you a gift, what is the first thing you should say? "Thank you," of course! Then it's a very good idea to follow up by saying, "Is there anything else you think I should know?" When a person learns that you won't become defensive or hostile when he or she gives you an honest evaluation about your style, you'll find that you'll be given many nuggets of truth which are extremely valuable. My advice would be to encourage people to give (feedback) at the office, and to give often!

Just remember, what you think about your own leadership style really doesn't matter. In addition, there is no one correct style, nor is there a "good" or a "bad" style. Rather, style is judged by those immediately influenced by it. It's your people's response to your style that matters. If you are getting the right response consistently -- high productivity and morale -- then you're doing just fine. If not, then perhaps it's your style that needs changing, not your employees.

Ken Blanchard, co-author of Great Leaders Grow: Becoming a Leader for Life, is cofounder and chief spiritual officer of the Ken Blanchard Companies. He is the author or coauthor of 50 books that have sold more than 20 million copies, including the iconic One Minute Manager®.

As originally published on "How We Lead"
© 2012 Ken Blanchard, co-author of Great Leaders Grow: Becoming a Leader for Life

Comments

10 Quotes From The 5 Levels Of Leadership -- John C. Maxwell

Soon I'll post my full review of John C. Maxwell's latest book, The 5 Levels of Leadership . In the meantime, here are some of my favorites quotes from the book that I believe should become a must-read book by any workplace/organizational leader: Good leadership isn't about advancing yourself. It's about advancing your team. Leaders become great, not because of their power, but because of their ability to empower others. Leadership is action, not position. When people feel liked, cared for, included, valued, and trusted, they begin to work together with their leader and each other. If you have integrity with people, you develop trust. The more trust you develop, the stronger the relationship becomes. In times of difficulty, relationships are a shelter. In times of opportunity, they are a launching pad. Good leaders must embrace both care and candor. People buy into the leader, then the vision. Bringing out the best in a person is often a catal...

Five Essential Principles For Sustaining Growth Through Innovation

Even though many companies strive for innovation, most struggle to achieve meaningful change. The largest reason for this disconnect? Playing it safe. Leaders and organizations want to implement new ideas, but too often they are held back by the fear of failure, even though setbacks are intrinsic to the innovation process. In the new book, No Fear, No Failure , by Lorraine H. Marchand (with John Hanc), readers will learn how to overcome the status quo that stifles creative thinking and how to create a culture that encourages innovation. Marchand provides a framework for sustained growth built on the “ 5 Cs ”: Customer First Culture Collaboration Change Chance She draws on more than 120 interviews with leaders across industries, real-world case studies, and her firsthand experience and shares step-by-step, field-tested strategies, tactics, and tools that practitioners can use to embed creativity within organizational cultures. Marchand is a former Big Tech and Big Pharma ex...

Five Crucial Actions That Build Unity And Foster Performance In The Workplace

“Given the research-validated outcomes and demonstrated financial impact belonging offers, organizations should make cultivating belonging a personal leadership imperative across the world,” says Brad Deutser , author of the book, Belonging Rules: Five Crucial Actions That Build Unity and Foster Performance . Furthermore, belonging predicts job satisfaction, engagement, and effort over and above employee’s perceptions of organizational culture or strategy, explains Deutser. So, what exactly is belonging? It’s: Belonging is where we hold space for something of shared importance. It is where we come together on values, purpose, and identity; a space of acceptance where agreement is not required but a shared framework is understood; where there is an invitation into the space; and intentional choice to take part in; something vital to a sense of connection, security and acceptance. As you read the book, you’ll discover vital information about the...

Teach An Employee Something New Today

Take the opportunity today to teach an employee something new. Nearly everyone likes to learn and is capable of tackling a new challenge. Teach your employee something that expands their current job description. Teach something that will help them to get promoted within your organization at a later date. Teach them a skill that uses new technology. Or teach them something that will allow them to be a more skilled leader and manager in the future. You can even teach something that you no longer need to be doing in your position, but that will be a rewarding challenge/task for your employee. The benefit to your employee is obvious. The benefit to you is you'll have a more skilled team member who is capable of handling more work that can help you to grow your business and/or make it run more efficiently. Be a leader who teaches.

How to Be a Leader – 9 Principles from Dale Carnegie

Today, I welcome thought-leader Nathan Magnuson as guest blogger... Nathan writes : This is it, your first day in a formal leadership role. You’ve worked hard as an individual contributor at one or possibly several organizations. Now management has finally seen fit to promote you into a position as one of their own: a supervisor. You don’t care if your new team is only one person or ten, you’re just excited that now – finally – you will be in charge! Unfortunately the euphoria is short-lived. Almost immediately, you are not only overwhelmed with the responsibilities of a team, but you quickly find that your team members are not as experienced or adroit as you. Some aren’t even as committed. You find yourself having to repeat yourself, send their work back for corrections, and staying late to fill the gap. If something doesn’t change soon, you might just run yourself into the ground. How did something that looked so easy ...

Best Reasons For Doing Employee Exit Interviews

Don't be the guy in the picture when an employee leaves your company. Instead, conduct exit interviews and surveys. Leigh Branham explains in his book, The 7 Hidden Reasons Employees Leave , what the most favorable conditions are for conducting the interviews and surveys. And, if you need convincing to read the book, take a look at these 11 best reasons for listening and gathering the data when an employee leaves : Bringing any "push-factor" root-cause reasons for leaving to the surface. Alerting the organization to specific issues to be addressed. Giving the employee a chance to vent and gain a sense of closure. Giving the employee the opportunity to provide information that may help colleagues left behind. Providing information about competitors and their practices. Comparing information given with the results of past surveys and employee data. Detecting patterns and changes by year or by quarter. Obtaining information to help improve recruiting. Possibly heading off ...

How To Be A More Human Leader

“To be most effective in today’s environment, leaders must be human leaders. Human leaders must be able to lead not only with their heads but also with their hearts and souls,” says veteran executive coach Hortense le Gentil , author of the book, The Unlocked Leader: Dare to Free Your Own Voice, Lead with Empathy, and Shine Your Light in the World . She adds, “In addition to being respected, seen, and valued, employees also seek leaders who feel human, not distant and perfect beings with whom they can’t connect.” Additionally, leaders need to put the collective interest before their own and work hard to make other people’s good ideas happen. “And although the book focuses on leadership at work, each of us is a complete individual, not a sum of separate, isolated parts. As such, the process presented in the book applies to all areas of your life,” shares the author. She further explains that becoming a human leader is a journey, not a desti...

Debbie Laskey's Expert Insights On Marketing and Leadership

Debbie Laskey is one of my go-to experts when I seek advice about a number of business topics, including marketing, social media, and nonprofit marketing and leadership. So, it's my privilege to share today some of Debbie's insights on all these topics. However, before you read the answers to my questions to Debbie, we'll set the stage with her background: Debbie has an MBA Degree and 17 years of marketing experience in the high-tech industry, Consumer Marketing Department at Disneyland Paris in France, insurance industry, and nonprofit sector. She’s created and implemented successful marketing and branding initiatives for nonprofits including the Foundation for the Junior Blind, Exceptional Children’s Foundation, League of Women Voters of Los Angeles, and Brides for Good; and in the B2B financial sector for an insurance company and CPA firm. Currently, she works with the Nonprofit Communications and Media Network and Special Olympics Southern California. ...

Important Questions To Ask Your New Hires

In Paul Falcone ’s book, 75 Ways For Managers To Hire, Develop And Keep Great Employees , he recommends asking new employees the following questions 30, 60 and 90 days after they were hired: 30-Day One-on-One Follow-Up Questions Why do you think we selected you as an employee? What do you like about the job and the organization so far? What’s been going well? What are the highlights of your experiences so far? Why? Tell me what you don’t understand about your job and about our organization now that you’ve had a month to roll up your sleeves and get your hands dirty. Have you faced any unforeseen surprises since joining us that you weren’t expecting? 60-Day One-on-One Follow-Up Questions Do you have enough, too much or too little time to do your work? Do you have access to the appropriate tools and resources? Do you feel you have been sufficiently trained in all aspects of your job to perform at a high level? How do you see your job relating to the organi...

Why Your Middle Managers Are So Important

The book, Power To The Middle , shows how managers are the crucial link between a company’s ground floor and top brass. “Too often company leaders view middle managers in a negative light as expendable employees who can slow down productivity and overall strategy,” explain the book’s authors and McKinsey partners Bill Schaninger , Bryan Hancock , and Emily Field . “However, new KcKinsey research reveals that this outdated perspective needs to change and that well-developed managers are the strategy that companies must prioritize to succeed today,” they add. Most importantly, by the end of their book, the authors sum up their insights and provide a playbook that will help senior leaders let go of the command-and-control mindset that has hobbled their managers for so long. The authors define middle managers as the people who are at least once removed from the front line and at least a layer below the senior lead...

Eric Jacobson On Management And Leadership

Search This Blog