Just Listen is the book to read to learn the strategies to make you more compelling, and break down the walls that keep you from getting through to the people you need to buy into your ideas and goals.
Some of my favorite parts of the book are the following compelling quotes author Mark Goulston includes throughout the book:
- Good management is the art of making problems so interesting and their solutions so constructive that everyone wants to get to work and deal with them. - Paul Hawken
- Don't be afraid of sharing your vulnerabilities. Vulnerability doesn't make you weak, it makes you accessible. Know that your vulnerability can be your strength. - Keith Ferrazzi
- Humility is the surest sign of strength. - Thomas Merton
- Your most unhappy customers are your greatest source of learning. - Bill Gates
- Good management consists of showing average people how to do the work of superior people. - John D. Rockefeller
- The secret of getting ahead is getting started. - Agatha Christie
- Don't find fault. Find a remedy. - Henry Ford
- To succeed in your career, it's less important what you know or even who you know than who truly knows you and how they know you. - Ivan Misner
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