Skip to main content

The New Beta Way To Lead According To Dana Ardi

It's these chapter headings in the new book, The Fall of the Alphas, that first grabbed my interest:
  • Corporate Anthropology
  • Plows and Primates
  • Boomers and Bonobos
  • Information Changes Everything
  • The Top of a Different Pyramid
  • Eliminating Elitism
  • Managing Ego
  • It Takes Two to Beta

Next, it was author Dana Ardi's premise that convinced me to read her book:
  • “Today’s American corporate world is a tale of two cultures.  One, more traditional and common, is centralized and hierarchical.  I call it Alpha.  The other, smaller and rarer, is decentralized, horizontal, and inclusive.  I call this one Beta,” explains corporate anthropologist Dana Ardi

Drawing on her vast experience as a venture capitalist, organizational design expert, and management consultant, Ardi argues that the future belongs to the Betas.


In her new book, The Fall of the Alphas:  The New Beta Way to Connect, Collaborate, Influence – And Lead, she shows why the Beta model is the key to both business and career success.

With the advent of the Information Age and increasingly rapid waves of technological change, the Alpha model – which Ardi likens to an army, led by a commander-in-chief in which information flows in only one direction – is on its way out, explains Ardi.  The Beta model is taking its place.
  • According to Ardi, the Beta environment functions like an orchestra – where the conductor plays a coordinating role, but each member’s input is distinct and critical, and a variety of musicians can have solos.  “Beta companies are communities, not armies,” she writes.  “They are made up of shifting, project or process-based teams instead of rigid functional silos.”

Drawing on such examples as Amazon, ZapposTimberland, and Green Mountain Coffee, Ardi explores what it takes to build a Beta company – one that is positioned for success.

She emphasizes that Beta leaders and organizations:
  • Help people succeed at what they’re good at, rather than forcing them to become people they’re not.
  • Empower people to expand their skill sets based on their individual needs, rather than on a prescribed syllabus
  • Encourage people to confront and solve problems together, working collaboratively on the organization’s. shared mission.

At the core of Beta are the three “C”s, says Ardi.  These are:
  • Communication:  Executives in Alpha organizations tend to hoard communication.  Veteran employees often keep knowledge to themselves to protect their positions, while departments withhold information due to inter-departmental competition.  In Beta companies, communication is viewed as a resource that should be harvested constantly.  Fluid communication is facilitated and encouraged.  Ardi stresses that this is critical if companies want employees to view their leaders as authentic, and in order for companies to provide real value to their customers.

  • Collaboration:  The Alpha paradigm is all about the individual, but “going it alone” simply does not work anymore.  “Bosses and employees need to work together to solve problems and accomplish shared goals,” writes Ardi.  “The more collaborative opportunities a business offers, the more employees will feel a sense of ownership . . . resulting in vastly higher levels of productivity, efficiency, and loyalty.”  Building collaboration also demands a new approach to recruitment – one that focuses on finding employees who exhibit confidence and a willingness to think outside the box.

  • Curation:  Increased communication and collaboration demands a new style of leadership, one Ardi calls “curating.”  “Beta leaders need to be curators, not commanders,” she explains.  “They need to be able to collect, sort, analyze data, and edit all communication and collaborative streams of information that could potentially influence their business.”  This means assembling employees – all of whom are individual experts capable of idea generation – and encouraging them to think new thoughts in different ways and challenging them to do new things.

Ultimately, asserts Ardi, the Beta paradigm not only offers the best opportunity for organizational success, it also provides individuals with the chance to achieve the emotional and psychological satisfaction often lacking inside Alpha organizations.  In her book, she explains how the Beta approach enables people to climb to the top of a different sort of pyramid than the one that leads only to the CEO’s chair.  Instead, employees at all levels are given the chance to be their best selves.

  • “The long-term success of both new and existing companies requires abandoning the old Alpha leadership and structural model and adopting the Beta paradigm,” argues Ardi.  “The Beta approach will help you recruit, manage, and retain the kind of talent you and your organization need to profit today and tomorrow.”  With insight and practical guidance, The Fall of the Alphas show companies how to transform from Alpha to Beta, becoming more effective, flexible, and profitable in the process.

Dana Ardi, Ph.D. is the founder of Corporate Anthropology Advisors. She has served as a Partner/Managing Director at CCMP Capital and JPMorgan Partners, and was a Partner at Flatiron Partners.  Earlier in her career, she was an operating executive at R. R. Donnelly & Sons and at McGraw-Hill.  She also has a background managing and leading executive search firms.

Thanks to the book publishers for sending  me an advance copy of the book.

Comments

Popular posts from this blog

The 12 Ways Marriott Practices Good Leadership And Customer Service

The next time you stay at a Marriott hotel look in the nightstand drawer for Marriott's booklet that highlights its milestones and tells the Marriott story. In the booklet, you'll find the following 12 ways that Marriott practices good leadership AND customer service : Continually challenge your team to do better. Take good care of your employees, and they'll take good care of your customers, and the customers will come back. Celebrate your people's success, not your own. Know what you're good at and mine those competencies for all you're worth. Do it and do it now. Err on the side of taking action. Communicate. Listen to your customers, associates and competitors. See and be seen. Get out of your office, walk around, make yourself visible and accessible. Success is in the details. It's more important to hire people with the right qualities than with specific experience. Customer needs may vary, but their bias for quality never does. Elimin...

Don't Delay Tough Conversations With Your Employees

If you have an employee who needs to improve his/her performance don't delay the tough conversation with them. If you don't address the issue right now, the employee has little chance to improve, and you'll only get more frustrated. Most employees want to do a good job. Sometimes they  just  don't know they aren't performing up to the required standards. Waiting until the employee's annual performance appraisal to have the tough conversation is unhealthy for you and the employee. So, address the issue now. Sit down with your employee in a private setting. Look them in the eye. First, tell them what they do well. Thank them for that good work. Then, tell them where they need to improve. Be clear. Be precise. Ask them if they understand and ask them if they need any help from you on how to do a better job. Explain to them that your taking the time to have the tough conversation means you care about them. You want them to do better. You believe they can do better. ...

Why Your Middle Managers Are So Important

The book,  Power To The Middle , shows how  managers  are the crucial link between a company’s ground floor and top brass. “Too often company leaders view middle managers in a negative light as expendable employees who can slow down productivity and overall strategy,” explain the book’s authors and McKinsey partners  Bill Schaninger ,  Bryan Hancock , and  Emily Field .  “However, new KcKinsey research reveals that this outdated perspective needs to change and that well-developed managers  are  the strategy that companies must prioritize to succeed today,” they add.  Most importantly, by the end of their book, the authors sum up their insights and provide a  playbook  that will help senior leaders let go of the command-and-control mindset that has hobbled their managers for so long.  The authors define middle managers as the people who are at least once removed from the front line and at least a layer below the senior lead...

Important Questions To Ask Your New Hires

  In  Paul Falcone ’s book,  75 Ways For Managers To Hire, Develop And Keep Great Employees , he recommends asking new employees the following questions 30, 60 and 90 days after they were hired:   30-Day One-on-One Follow-Up Questions Why do you think we selected you as an employee? What do you like about the job and the organization so far? What’s been going well? What are the highlights of your experiences so far? Why? Tell me what you don’t understand about your job and about our organization now that you’ve had a month to roll up your sleeves and get your hands dirty. Have you faced any unforeseen surprises since joining us that you weren’t expecting?   60-Day One-on-One Follow-Up Questions Do you have enough, too much or too little time to do your work? Do you have access to the appropriate tools and resources? Do you feel you have been sufficiently trained in all aspects of your job to perform at a high level? How do you see your job relating to the organi...

Seven Ways To Stay Motivated

To learn how to stay motivated, read  High-Profit Prospecting , by  Mark Hunter . It's a powerful read that includes counterintuitive advice and cutting-edge best practices for sales prospecting in today's business world. Today, I share one of my favorite sections of the book where Hunter describes his  seven things motivated people do to stay motivated : Motivated people  ignore voices in their lives . These might be people in the office and friends who have bad attitudes. They're out there, and if you're not careful, they'll control you, too. Motivated people  associate with highly motivated people . Just as there are negative people in the world, there are also positive people. Your job is to make sure you spend as much time with the positive people as possible.  Motivated people simply  look for the positive in things . Positive people count it an honor to live each day, learn from others, and impact positively those they meet. Positive people take...

10 Quotes From The 5 Levels Of Leadership -- John C. Maxwell

Soon I'll post my full review of John C. Maxwell's latest book, The 5 Levels of Leadership .  In the meantime, here are some of my favorites quotes from the book that I believe should become a must-read book by any workplace/organizational leader: Good leadership isn't about advancing yourself.  It's about advancing your team. Leaders become great, not because of their power, but because of their ability to empower others. Leadership is action, not position. When people feel liked, cared for, included, valued, and trusted, they begin to work together with their leader and each other. If you have integrity with people, you develop trust.  The more trust you develop, the stronger the relationship becomes.  In times of difficulty, relationships are a shelter.  In times of opportunity, they are a launching pad. Good leaders must embrace both care and candor. People buy into the leader, then the vision. Bringing out the best in a person is often a catal...

What Will Your Leadership Legacy Be?

As a leader, you likely have asked yourself, " How do I want to be remembered as a leader ?" But, perhaps the more important question is, " How will I be remembered as a leader ?" The answer to that question is likely going to be based on the valuable lessons you shared with those you led, among other things. The Kansas City Star newspaper last year wrote a story about Marion Laboratories and its 60th anniversary. In its heyday, Marion had 3,400 employees with sales of nearly $1 billion and in 1989 merged with Merrell Dow Pharmaceuticals. Mr. Ewing Kauffman, fondly known as Mr. K, led Marion during its peak, and is remembered as one of the most effective, influential leaders ever in the Kansas City area. Former employees quoted in the newspaper article remember Mr. Kauffman as a leader who shared these lessons with them: "You can do anything you want if you set your mind to it and if you study your competition." "You can...

Frustration In The Workplace Is A Silent Killer

" Frustration in the workplace is a silent killer," claim authors Mark Royal and Tom Agnew in their terrific book, The Enemy of Engagement . Further, "in an organizational context, frustration is not as simple as failing to get something you want.  Rather, it involves the inability to succeed in your role due to organizational barriers or the inability to bring the bulk of your individual talents, skills, and abilities to your job." Royal and Agnew further explain that a staggering number of highly motivated, engaged, and loyal employees quit trying--or quit, period---because they feel frustrated . And what's causing all that frustration?  It's lack of enablement .  According to Royal and Agnew, as employees grow in experience in their roles, they begin to focus less on learning the ropes and more on achieving desired results.  In the process, they are increasingly confronted with enablement constraints that limit their ability to get their ...

Why A Team Needs More Than Strong Leaders

The book,  Team Players , by leadership expert and  New York Times  bestselling author,  Mark Murphy , explains why a team needs more than strong leaders—it needs the right mix of  five roles and talents  to succeed.   In addition, Murphy reveals that the secret to extraordinary teams isn’t making everyone the same—it’s embracing and leveraging fundamental differences through those five distinct team roles. No amount of teambuilding, trust, or cohesion can overcome having the wrong mix of people in the room.   The five essential roles and talents are:   The  Director  assumes a leadership role   within the team, guiding its direction and making important, difficult, and even unpopular decisions.   The  Achiever  immerses themselves in the details of accomplishing tasks and getting things done, with a keen eye for delivering error-free work.   The  Stabilizer  keeps the team on track with meticulous...

29 People Who Taught Us Life Lessons In Courage, Integrity And Leadership

  The 29 profiles you will read in Robert L. Dilenschneider’s new book, Character , are about people who are exceptional exemplars of character. They’re inspirational because they used their abilities at their highest levels to work for causes they believed in. Because of character, they influenced the world for good.   The dictionary defines “character” as the mental and moral qualities distinctive to an individual, the distinctive nature of something, the quality of being individual in an interesting or unusual way, strength and originality in a person’s nature, and a person’s good reputation.   “But beyond these definitions, we know that character is manifested in leadership, innovation, resilience, change, courage, loyalty, breaking barriers, and more,” explains Robert (Bob), “Character drives the best traits in our society, such as honesty, integrity, leadership, and transparency, and it drives others to exhibit those qualities.”   Profiled in the book ar...