How To Give Constructive Feedback
Eric Harvey and Al Lucia wrote a booklet called "144 Ways To Walk The Talk." They provide the following great, simple and straight-forward advice about giving feedback:
- Make it timely -- give your feedback as soon as possible to the performance.
- Make it individualized -- tailor your feedback to the feedback receiver.
- Make it productive -- focus your feedback on the performance and not the performer.
- Make is specific -- pinpoint for the receiver observable actions and behaviors.