Skip to main content

The Seven Ways To Become A Generous Leader

Speaking about his new book, The Generous Leader, author Joe Davis says, “This book is about the ways in which you can become a generous leader to be part of something bigger than yourself.” 

He adds that the old model for a leader – a top-down, unilateral, single-focus boss, isn’t effective in today’s workplace. “That old model no longer attracts talent, invites collaboration, or gets the best results from the team. That leader’s time is passed. Today, there is a need for a more human-centered, bighearted, authentic way to lead,” adds Davis.

 

To help you become a generous leader, Davis introduces you to seven essential elements that he believes will develop you into a leader for the future.

 

The seven elements are: 

  1. Generous Communication: Be real to build deep connections. Be available to connect with the person, and not just the person in their role to make them feel seen.
  2. Generous Listening: Be sincerely curious about another’s perspective. Ask thoughtful questions. Ask “why” often.
  3. Generous Inclusion: Be inclusive to invite collaboration and show respect.
  4. The Generous Ally: Take chances to make chances for others.
  5. Generous Development: Validate strengths and success, identify expansive opportunities.
  6. Generous Moments: Make small acts of acknowledgment in important moments to make a big impact.
  7. Give up the Mask: Be emotionally accessible with authenticity and vulnerability. 

“Being vulnerable with your staff is intimidating, but when connecting with people not only will you grow as a leader and a person, but your business will grow as well,” explains Davis. Also, “bringing your authentic self to your leadership takes courage and commitment, but you reap profound benefits from heart-led generous acts.”

 

Throughout this book and essential and practical guide, you will discover unvarnished and unforgettable stories, the author, and CEOs of well-recognized companies reveal about their experiences and mistakes that informed their success.

 

I agree with Davis, there is a no more powerful leader than a generous leader! A leader who unlocks the best parts of himself/herself to become the best leader possible.


Joe Davis


Today, Davis shares these insights with us:

 

Question: Of the seven essential elements, which do you find the most difficult for leaders to master and why?

 

Davis: I think the two toughest are Give Up the Mask and Generous Listening.

 

First is sharing personal self, being vulnerable and authentic. Why? It is just not how so many of us were trained or raised to be leaders. The “tough guy” in control, in charge, have all the answers person has been glorified for too long.

 

Also, many of us do not have experience with showing emotions and the power of what happens when we do.

 

Second is listening to learn. You need to become comfortable knowing you do not know what you do not know and thus always ask questions, probing and exploring what others know that you do not, so you get to a richer answer/insight.

 

People also do not slow down enough to try to understand where the other is coming from – their lived experience. Why does this happen? It’s because often we think we know it all. Or we are afraid to show we do not know it all or feel we have done all the “work and analysis” and are sure we have the answer. Even worse, we don’t care about another’s experiences.

 

Question: If a reader can only tackle one or two of the seven essential elements this year as they strive to become a better leader, which one or two do you recommend they tackle and why?

 

Davis:

If talking about two to tackle, I recommend:

 

Generous Listening: Listen to learn, ask questions, probe, learn what others know. Doing so provides you with a much richer answer/insight. It makes the other person feel included, empowered, inspired, motivated. Ask questions!

 

Generous Moments: Take some small actions that will have huge impact. It’s easy to get started and it makes others feel recognized. It shows you care about others. When people feel recognized and appreciated, they will be inspired to be better, do more, perform higher – all benefitting them, the organization, and its mission, and you.

 

Davis is a Managing Director and Senior Partner at the Boston Consulting Group.

 

In The Generous Leader, Joe tells a story about a performance review he received as he was just starting his career: He was told he was not the best at problem-solving solo; but in collaboration with others, he could solve any challenge. His manager identified his key strength—Joe was a person who could connect with anyone.

 

This ability to connect with people became the foundation of a successful career at Boston Consulting Group, spanning 40-plus years.

 

Finally, here are the 10 guiding actions that Davis practices after he wakes up each morning: 

  1. Start the day caring.
  2. Always remember you don’t know what you don’t know.
  3. Find constant opportunities to engage, listen, and hear.
  4. Work hard to hear from, and team with, the broadest possible set of voices.
  5. Engage honestly; be real.
  6. Speak plainly, directly, and honestly in all interactions.
  7. Make decisions decisively, yet with the confidence and humbleness to adjust if wrong.
  8. Make productive use of each moment each day.
  9. Live each day positively, with high energy and a smile that exudes confidence.
  10. Care for yourself, your health, and your well-being (exercise, sleep, eat healthfully).

Thank you to the book's publisher for sending me an advance copy of the book. 

Comments

Popular posts from this blog

6 Ways To Seek Feedback To Improve Your Performance In The Workplace

Getting feedback is an important way to improve performance at work. But sometimes, it can be hard to seek out, and even harder to hear.  “Feedback is all around you. Your job is to find it, both through asking directly and observing it,” says David L. Van Rooy, author of the new book,  Trajectory: 7 Career Strategies to Take You From Where You Are to Where You Want to Be . As today's guest post, Van Rooy offers these  six tips for how to get the feedback you need to improve performance at work . Guest Post By David L. Van Rooy 1.       Don’t forget to as k :  One of the biggest mistakes people make is assuming things are going perfectly (until they make a catastrophic mistake). By not asking, you’re missing out on opportunities for deep feedback: the difficult, critical feedback that gives you constructive ways to improve. 2.       Make sure you listen :  Remember, getting feedback is about improving your performance, not turning it into a “you versus the

Sample Of Solid Business Guiding Principles

I really like these  10 guiding business principles  that San Antonio, TX headquartered insurance company  USAA has lived by: Exceed customer expectations Live the Golden Rule (treat others with courtesy and respect) Be a leader Participate and contribute Pursue excellence Work as a team Share knowledge Keep it simple (make it easy for customers to do business with us and for us to work together) Listen and communicate Have fun Too many companies don't make it simple for their customers to do business with them. Is it easy for your customers to: Buy from you? Make returns? Get pricing and terms? Receive timely responses to their e-mails? Quickly get answers when phoning your company? You can find more examples of companies with impressive guiding principles in the book,  1001 Ways To Energize Employee s .

Effective Listening: Do's And Don'ts

Here are some great tips from Michelle Tillis Lederman's book, The 11 Laws of Likability .  They are all about: what to do and what not to do to be a leader who's an effective listener : Do : Maintain eye contact Limit your talking Focus on the speaker Ask questions Manage your emotions Listen with your eyes and ears Listen for ideas and opportunities Remain open to the conversation Confirm understanding, paraphrase Give nonverbal messages that you are listening (nod, smile) Ignore distractions Don't : Interrupt Show signs of impatience Judge or argue mentally Multitask during a conversation Project your ideas Think about what to say next Have expectations or preconceived ideas Become defensive or assume you are being attacked Use condescending, aggressive, or closed body language Listen with biases or closed to new ideas Jump to conclusions or finish someone's sentences

The Benefits Of When Everyone Leads

It’s only January and the new book, When Everyone Leads , could likely be my pick for the best new leadership book of 2023. It’s that good. There’s still nearly a whole year ahead of us so we’ll see what other books debut. In the meantime, add this book to your must-read list.   You’ll learn that: Leadership is an activity, not a position. Leadership is mobilizing others to make progress on the most important challenges. Leadership is interactive, risky and experimental. Leadership comes in moments. Leadership is always about change.   When Everyone Leads , by Ed O’Malley and Julia Fabris McBride , presents a revolutionary approach to leadership; not based on position or authority, but an activity that anybody can undertake by learning to spot opportunities for improvement and taking the initiative to engage others.   “It can be unfamiliar and uncomfortable, but in a culture where everyone leads, organizations start to make progress on their most difficult problems,” explain t

Good Sample Business Principles

I really like these 10 guiding business principles that San Antonio, TX headquartered insurance company  USAA  lives by: Exceed customer expectations Live the Golden Rule (treat others with courtesy and respect) Be a leader Participate and contribute Pursue excellence Work as a team Share knowledge Keep it simple (make it easy for customers to do business with us and for us to work together) Listen and communicate Have fun Too many companies don't make it simple for their customers to do business with them.  Is it easy for your customers to: Buy from you? Make returns? Get pricing and terms? Receive timely responses to their e-mails? Quickly get answers when phoning your company? You can find more examples of companies with impressive guiding principles in the book, 1001 Ways To Energize Employees .

5 Tips For Generating Ideas From Employees

Your employees have lots of ideas.  So, be sure you provide the forums and mechanisms for your employees to share their ideas with you.  Hold at least a few brainstorming sessions each year, as well. And, when you are brainstorming with your employees, try these five tips: Encourage ALL ideas.  Don't evaluate or criticize ideas when they are first suggested. Ask for wild ideas.  Often, the craziest ideas end up being the most useful. Shoot for quantity not quality during brainstorming. Encourage everyone to offer new combinations and improvements of old ideas.

Top Five Factors That Drive Employee Loyalty

A 2010 survey by the Society for Human Resource Management shows that job security is what matters most to employees. And, having that job security helps to keep employees loyal.  Okay, that's really not too surprising during these times of high unemployment. Next on the list is benefits . The unstable economy, coupled with rising health care costs, make employer offered benefits more important than ever. Third on the top five list is an employee's opportunity to use his/her skills . When employees feel good about their jobs and their abilities, and clearly know they are contributing to their organization they remain engaged and loyal.  In fourth place is an organization's financial stability . Compensation came in fifth on the top five list. Employee pay often is not the most important driver for employee retention.  Despite study after study that shows pay is not the top reason employees stay with a company, research results like these often surprise workplace

Resolve To Find A Mentor In 2011

Having a mentor is one of the best things you can do to advance your career as a leader. So, decide today to secure a mentor who will work with you during 2011. Make that one of your New Year’s resolutions. A mentor can benefit leaders new to their leadership role and they can benefit experienced and seasoned leaders, as well. A strong mentoring relationship allows the mentor and the mentee to develop new skills and talents, to build confidence, and to build self-awareness. Proper mentoring takes a commitment from both parties and it takes time to develop and to reap the rewards of the relationship. Plan to work with your mentor for no less than three months, and ideally for six months or longer. When seeking out a mentor, think about these questions: 1.  Will the relationship have good personal chemistry? 2.  Can this person guide me, particularly in the areas where I am weakest? 3.  Will this person take a genuine interest in me? 4.  Does this person have the traits and s

Knowing When To Say "Thank You" To Your Customers

In your leadership role, it's vital that your team members know how to deliver excellent customer service. " Knock Your Socks Off " type service as book editor Ann Thomas and Jill Applegate would say. Part of delivering excellent customer service is saying "Thank You" to your customers and knowing when to say "Thank You". Thomas and Applegate recommend telling your customers "Thank You" during at least these nine situations : When they do business with you...every time. When they compliment you (or your company) When they offer you comments or suggestions When they try one of your new products or services When they recommend you to a friend When they are patient...and even when they are not so patient When they help you to serve them better When they complain to you When they make you smile You and your team members can say "Thank You" : Verbally In writing (and don't underestimate the power of persona

Use A Board Of Advisors

David Burkus often provides valuable comments to my various Blog postings, and he's a person who effectively uses a board of advisors, instead of mentors, to help him achieve success. "I've found that in my life, it was easier and more effective to set up a board of advisors," said Burkus, the editor of LeaderLab . "This is a group of people, three to five, that have rotated into my life at various times and that speak into it and help me grow. I benefit from the variety of experience these people have." LeaderLab is an online community of resources dedicated to promoting the practice of leadership theory. Its contributors include consultants and professors who present leadership theory in a practitioner-friendly format that provides easy-to-follow explanations on how to apply the best of leadership theory. Community users can download a variety of research reports and presentations about leadership and leadership versus management. For example, a pr