How Leaders Can Reduce Employee Burnout Within The Workplace

The constant pace of change and a variety of new demands are contributing to widespread burnout among both employees and managers today.

According to new research from a Harris Poll survey done on behalf of The Grossman Group, more than 75% of employees and 63% of managers report feeling burned out or ambivalent in their current position.

And surprisingly managers are not recognizing just how overwhelmed their employees feel, with 89% saying their employees are thriving compared to the actual thriving figure of 24%. That is more than a 3-to-1 discrepancy.

Today, I asked David Grossman of The Grossman group:

Question: Why do you believe so many managers do not recognize burnout in their employees?

Grossman: Managers may struggle to identify burnout due to various reasons such as lack of training, high workload themselves, or simply not knowing the signs and symptoms of burnout.

Some signs and symptoms of employee burnout may include exhaustion, lack of motivation, decreased productivity, increased fatigue, increased cynicism or negativity, difficulty concentrating, physical symptoms such as headaches or stomach issues, detachment towards work, and changes in sleep patterns.

Other signs may include withdrawal from social interactions and decreased satisfaction with work. It is important for both employees and managers to be aware of these signs and take action to address them to prevent burnout among employees.

Companies and their leadership can help managers get better at this by providing proper training on recognizing burnout, encouraging open communication between managers and employees, promoting a culture of work-life balance, and offering resources for mental health support.

___

As you will discover when you download the research findings there are additional specific tactics leaders and managers can take to help combat burnout among their employees include:

Have a plan to conduct regular employee monitoring and check-ins.
Ensure managers are committed to their employees’ success and are empathetic to their challenges—on top of ensuring communication from senior leadership that is direct, clear, and authentic.
Confirm communication reinforces action.
Ensure there is a plan to manage change fatigue.
Help managers to translate business strategy to employees’ goals.
Provide approachable and accessible access to senior leadership.

For background, Harris’ and Grossman’s new research comes from the survey of 2,086 employees, conducted over two waves in January 2024. The research finds the biggest driver of burnout (checked out, ambivalent, languishing, quiet quitting) for both employee and manager groups is "a great deal of constant change."

Other factors include unnecessary work from senior leadership, employees frequently having to shift focus throughout the day, and high turnover rates that often lead to even more work for those left behind.

"These findings are a wake-up call. Clearly, employees are not okay and yet that is often not recognized by senior leadership or the frontline leaders whose job it is to support and engage their teams," explains Grossman.

Discover the summary of the research by downloading your complimentary copy here. You will also learn more about what leaders can do to help reduce burnout among their employees.

About The Grossman Group

The Grossman Group is an award-winning Chicago-based leadership and communications consultancy focusing on organizational consulting, strategic leadership development, and internal communication.

About David Grossman

A leading consultant, speaker, and author, David Grossman ABC, APR, Fellow PRSA, CSP is one of America's foremost authorities on communication and leadership inside organizations. He is Founder and CEO of The Grossman Group, an award-winning Chicago-based leadership and communications consultancy.

About The Harris Poll

The Harris Poll is a global public opinion, analytics, and market research consultancy that strives to reveal society's authentic values to inspire leaders to create a better tomorrow. With a global research reach of more than ninety countries, Harris offers advisory services across sectors to world leaders, CEOs, and business decision-makers.

Comments

Nelson Mandela Leadership Quotes

Here are my favorite Nelson Mandela leadership quotes: "Lead from the back--and let others believe they are in front." "The greatest glory in living lies not in never failing, but in rising every time we fall." "It always seems impossible until it's done." "I like friends who have independent minds because they tend to make you see problems from all angles." "I've learned that courage was not the absence of fear, but the triumph over it. The brave man is not he who does not feel afraid, but he who conquers that fear." "Do not judge me by my successes, judge me by how many times I fell down and got back up again."

Leading With GRIT

Feelings of being stuck, overwhelmed and frustrated plague too many of our workplaces says Laurie Sudbrink , author of the new book, Leading With GRIT . So, drawing on her over 20 years of coaching a wide range of organizations, colleges and Fortune 500 companies, Sudbrink provides in her book a road map to improve individual and organizational health . That road map includes teaching readers the principles of GRIT : Generosity Respect Integrity Truth Laurie Sudbrink "It is not only the concepts of GRIT, but how they are combined, that make them so effective," shares Sudbrink. Divided into three parts, Part I of the book is geared toward the individual, and is foundational to your success as a leader. Part II focuses on communicating with GRIT -- making communication easier, more enjoyable and more productive. Part III is how, in our role as leaders, we apply and sustain GRIT in the workplace, creating systems that help keep everyone on track....

Mentoring Tips From The Book, One Minute Mentoring

Fortunately, I've benefited from having great mentors throughout my career. And, I've have the honor and good fortune to be a mentor, both formally and informally, for various individuals the past few decades. Mentoring is powerful. Both being a mentor. And, being mentored. That's why I became an instant fan of the book, One Minute Mentoring: How to Find and Work With a Mentor -- and Why You'll Benefit from Being One . Released this in May, the book presents a fictional parable about the power of finding, or being, a mentor. In what is about a one- to two-hour read, you'll gain knowledge and easy-to-use tools for how to find and leverage mentoring relationships . Ken Blanchard You'll also learn why developing effective communication and relationships across generations through mentoring can be a tremendous opportunity for companies and individuals alike. Bestselling author, Ken Blanchard, Ph.D . teamed up with Claire Diaz-Ortiz ...

How To Play Bigger And Be A Category King In Business

"The most exciting companies create. They give us new ways of living, thinking, or doing business, many times solving a problem we didn't know we had -- or a problem we didn't pay attention to because we never thought there was another way," explain the four authors of the dynamic new book, Play Bigger . They add that, "the most exciting companies sell us different. They introduce the world to a new category of product or service." And, they become category kings . Examples of category kings are Amazon, Salesforce, Uber and IKEA. Play Bigger is all about the strategy that builds category kings. And, to be a category king you need to be good at category design : Category design is the discipline of creating and developing a new market category, and conditioning the market so it will demand your solution and crown your company as its king. Category design is the opposite of "build it and they will come." Key traits of category design...

10 Disciplines To Help You Stay Sharp And Energetic

The new book, Shine , is a transformative guide that illustrates how looking inward is the key to unlocking true entrepreneurial freedom. Certainly, Shine is a book for entrepreneurs, however, it is bound to benefit any business leader. “Entrepreneurs often have a burning need to succeed. But that same relentless brilliance that propels you in your career can take a toll on your teams, personal relationships, and even your health,” explain author Gino Wickman and coauthor Rob Dube . “Our book will help you strike a crucial balance between those inner and outer worlds while taking your success to new heights.” In Shine , Gino shares 10 disciplines to help you stay sharp and energetic without burning out. The 10 Disciplines teach you how they can lay a foundation that creates space in your busy life for you to consistently and optimally perform and achieve your inner peace. “I have helped tens of thousands of entrepreneurs achieve significant business succ...

How To Design A Purposeful Organization

"The challenge for the organizational architect is to systematically create the blueprint for an organization that consciously connects everything to purpose ," explains author Clive Wilson , in his book, Designing the Purposeful Organization . "The product of doing this are measurable results and, importantly, a felt sense of success." Wilson's book is packed with case studies and activities that help you put to practice in your organization the learnings from the book. Clive Wilson One of the activities that I found most interesting and revealing is Wilson's " Where Did They All Go and Why? " Think of the household names of just a decade or so ago that are no longer with us, write their names on a sheet of paper, then make brief notes on what happened to them and why. Then, ask yourself, to what extent was it to do with their purpose (e.g. a lack of purpose, an unclear purpose, an uninspiring purpose or purpose being so...

Six Leadership Actions To Leverage Employees' Differences To Strengthen Teams

The new book, All The Difference: Six Leadership Actions To Bridge Perspectives, Strengthen Teams, and Create Value , teaches how leaders can turn their team's individual differences into deeper trust, greater creativity, and winning results. “The greatest risk of unmanaged difference isn’t conflict: it lies in the ideas, insights, and opportunities that may never surface,” explain the book’s authors, Susan MacKenty Brady , Stuart D. Kliman , and Lt. Gen. (Ret.) Leslie C. Smith . They suggest that you look around your team to fully see people with different communication styles, perspectives, cultural norms, and capabilities. These differences are expressed in all kinds of ways, such as casual gestures in a meeting, a colleague's opinion on a current event, or an intense work style. Often, those differences can lead to friction, even conflict. You may try to manage around them. But, for you and your organization to fully leverage the strengths of your team’s diffe...

How To Lead In An Era When Everything Is Being Displaced

Today, leaders are caught in a cascade of contradictions. The technology that promises unprecedented capability also delivers unprecedented doubt. Artificial Intelligence (AI) makes everything faster, cheaper, and more capable. It also makes the most fundamental question of leadership unavoidable: what are humans actually for? You did not choose this moment. But you are responsible for who you and your organization become in it. In Re-Placed: Answering The Call Of Leadership In The Age Of AI , leadership strategist and CEO Kari Zeller offers something rare in the AI conversation: a leadership book that starts with the human, not the technology. “The arrival of artificial intelligence doesn't have to displace us,” explains Zeller. “But it will, unless we learn to re-place ourselves first—to consciously reposition who we are, how we lead, and where we create value in a world where intelligence is no longer ours alone.” “Being re...

How To Conduct A Successful Post-Merger Integration

Most business leaders think that mergers fail because of bad strategy or overpaying. But according to former senior partner at McKinsey and Harvard Business School’s David Fubini , that’s not where deals break down. They fail in what comes during and after integration. More specifically, “Integration is what makes or breaks the success of a deal. Not design, not financing, not due diligence, not negotiations of structure,” says Fubini. “Because no matter how expertly you manage these elements, if you can’t bring all the pieces together, all your efforts might as well have been an academic exercise." Fortunately, in his new book, Post-Merger Integration: Building The Mindset, Skills, And Discipline Needed For Deal Success , Fubini (along with Patrick Sanguineti ) offers a behind-the-scenes look at how deals actually succeed and where they go wrong. And he shows leaders how to develop an Integration Mindset that will enable you to navigate the complex, nuanced reality...

How Great Leaders See Differently

“Your decisions are only as good as the world you can see,” explain the authors of the new book, The Panoramic Leader: How Great Leaders See Differently . “And in a rapidly shifting business landscape, the most successful leaders learn to see more.” Authors Cornelia Choe and Marshall Goldsmith explain that talented leaders don’t fail for lack of intelligence or experience. Instead, they fail because they make decisions based on a partial view of their environment and miss critical insights. As you read the book, you’ll learn that panoramic intelligence is about training yourself to see through more than just your own lens. It’s learning to consider the perspectives of the full range of stakeholders who affect your company—including ones who wouldn’t traditionally be considered in stakeholder profiles. It’s about stepping back to see the bigger picture. Choe and Goldsmith explain further that panoramic leadership consists of three lenses: Inner Lens – How...

Eric Jacobson On Management And Leadership

Search This Blog