Skip to main content

Leadership Lessons From A Serial Entrepreneur

Brad Jacobs’ new book provides you a treasure trove of leadership lessons from a man with more than four decades of CEO and serial entrepreneur experience. So, even if you don’t envision yourself wanting to earn a billion dollars, don’t pass up reading Jacob’s, How To Make A Few Billion Dollars. 

In the book, Jacobs defines the mindset that drives his remarkable success in corporate America – and distills a lifetime of business brilliance into a tactical road map. And he shares his techniques for: 

  • Turning a healthy fear of failure to your advantage.
  • Building an outrageously talented team.
  • Catalyzing electric meetings.
  • Transforming a company into a superorganism that beats the competition. 

“This book is about what I’ve learned from my blunders, and how you can replicate our successes,” says Jacobs. He shares his candid account of the highs and lows of entrepreneurship. 


Jacobs has founded seven billion-dollar or multibillion-dollar businesses, completed approximately 500 M&A transactions, and raised 30 billion dollars of debt and equity capital, including three IPOs. He began his career at age 23 when he founded Amerex Oil Associates, followed by Hamilton Resources, both privately held. He subsequently created five publicly traded companies—United Waste Systems, United Rentals, XPO, and XPO’s two spin-offs, GXO Logistics and RXO.

 

This entrepreneurial titan leads with humility, compassion, and accountability, and recommends all leaders do the same. For example, regarding the importance of staying humble, Jacobs writes, “Coming out on top when your company is under attack feels thrilling in the moment. But nothing—I repeat, nothing—could be worse for your decision-making skills than that feeling of being invincible.”

 

Brad Jacobs

 

Some of my favorite leadership lesson takeaways from the book, written in an easy-reading, conversational and friendly style, include:

 

Successful people are self-aware enough to avoid the following three impediments to effective leadership: 

  1. The belief that you’re right, no matter what.
  2. The belief that other people must hold the same opinions as you do.
  3. The belief that every inch of a potential course of action must be analyzed before you act. 

Two book chapters in particular stood out to me: 

  • How to Build an Outrageously Talented Team
  • How to Run Electric Meetings 

First, regarding building a talented team, Jacobs explains that you need a team of people who are smart, hardworking, honest, and kindhearted. He recommends you hire for intelligence, hunger, integrity and collegiality.

 

In addition, he states that it is better to be slightly understaffed, but not badly understaffed. “A team that’s appropriately lean has a more concentrated focus and gets more done,” explains Jacobs.

 

Next, to run your most effect meetings, Jacobs says you should have everyone follow these four rules:

  1. Turn off all devices.
  2. Only one person talks at a time. No side conversations.
  3. Give the speaker your full attention and keep an open, receptive mind.
  4. Disagree, but disagree respectfully. 

Toward the end of the book is Appendix C, which lists 45 core questions to help you assess job applicants. “The questions will give you insights into a candidate’s self-awareness and behavioral traits prior to the interview so you can get to know the real person before you sit down with them,” shares Jacobs.

 

Finally, as an unexpected special treat, Appendix B provides a fascinating History of Technology Timeline, starting with the first technological milestone dating back to more than two million years ago. And with the latest entry being 2023  when Google released its generative AI natural language processing tool.

 

As you review the timeline you can test your memory regarding when the following were invented: 

  • Eyeglasses
  • Telescope
  • Telephone
  • Frozen food
  • Commercial jet airline
  • Mobile phone
  • Wearable continuous glucose monitoring system (as approved by the FDA) 

Finally, and perhaps my favorite learning from the book, is Jacobs’ recommendation for an easy way to create an optimistic frame of mind. He suggests asking this question of individuals you encounter each day:

 

What was the happiest part of your day?

 

That question Jacobs professes has a more uplifting effect on you and the person answering the question than the question, “How was your day?”

 

Thank you to the book’s publisher for sending me an advance copy of the book.

Comments

Popular posts from this blog

The Many Times You Should Thank Customers

In your leadership role, it's vital that your team members know how to deliver excellent customer service. " Knock Your Socks Off " type service as book editor  Ann Thomas  and  Jill Applegate  would say. Part of delivering excellent customer service is saying "Thank You" to your customers and knowing when to say "Thank You". Thomas and Applegate recommend  telling your customers "Thank You" during at least these nine situations : When they do business with you...every time. When they compliment you (or your company) When they offer you comments or suggestions When they try one of your new products or services When they recommend you to a friend When they are patient...and even when they are not so patient When they help you to serve them better When they complain to you When they make you smile You and your team members can say "Thank You" : Verbally In writing  (and don't underestimate the power of  perso...

70 New Year's Resolutions For Leaders

  With 2026 fast approaching, it's a good time to identify your New Year's Resolutions for next year. To get you started, how about selecting one or more of the following 70 New Year's resolutions for leaders? Perhaps write down five to ten and then between now and January 1, think about which couple you want to work on during 2026. Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance Constantly challenge your team to do better Celebrate your employees' successes, not your own Err on the side of taking action Communicate clearly and often Be visible Eliminate the cause of a mistake View every problem as an opportunity to grow Summarize group consensus after each deci...

Brian Tracy's Unlimited Sales Success Book Is Worth Reading Twice

Read Brain Tracy 's new book, Unlimited Sales Success , twice!  First, to cherry-pick and quickly discover the solutions to your most pressing sales challenges and roadblocks.  Then, from cover to cover to learn a host of new strategies and techniques to propel your sales success and results. On  my first read, I devoured the sections on: The seven new realities of sales today How to truly analyze current prospects and customers so you can make the most sales in the shortest period of time How to most effectively open  your first meeting with a prospect and client The keys to relationship building  in sales The single most powerful question you can ask your customer What to say when your prospect complains about price Making persuasive presentations How to close a sale In my second read, I found particularly beneficial Tracy's seven steps to mental fitness , and what it takes to be an effective salesperson: Ambitious Courageous Committed t...

The Benefits Of When Everyone Leads

It’s only January and the new book, When Everyone Leads , could likely be my pick for the best new leadership book of 2023. It’s that good. There’s still nearly a whole year ahead of us so we’ll see what other books debut. In the meantime, add this book to your must-read list.   You’ll learn that: Leadership is an activity, not a position. Leadership is mobilizing others to make progress on the most important challenges. Leadership is interactive, risky and experimental. Leadership comes in moments. Leadership is always about change.   When Everyone Leads , by Ed O’Malley and Julia Fabris McBride , presents a revolutionary approach to leadership; not based on position or authority, but an activity that anybody can undertake by learning to spot opportunities for improvement and taking the initiative to engage others.   “It can be unfamiliar and uncomfortable, but in a culture where everyone leads, organizations start to make progress on their most difficult proble...

Paul Smith Teaches You How To Sell With A Story

This is a great week. Because, Thursday, September 8 brings the official release of Paul Smith 's new book, Sell with a Story: How to Capture Attention, Build Trust, and Close the Sale . I'm a big fan of Paul's earlier best-sellers, including Lead with a Story and Parenting with a Story . And, the newest installment in the series is equally good, informative, practical and actionable. Drawing on hundreds of interviews with procurement managers, Paul teaches you how to : Select the right story Craft a compelling and memorable narrative Incorporate challenge, conflict, and resolution Use stories to introduce yourself, build rapport, address objections, add value, bring data to life,  and create a sense of urgency Storytelling definitely works in sales, explains Paul, "because a great story changes everything. It causes buyers to put down their defenses. It helps them relax. It engages their minds and their hearts by appealing to both their intellect and ...

Best New Leadership Book Of 2025

Each year, after reviewing dozens of books about leadership, management, business and life skills, I select my pick for the best new leadership book of the year. During 2025, I reviewed on this blog 48 books, and I choose  Radical Listening: The Art Of True Connection  as the best new leadership book of 2025. To be an excellent leader you need to be an exceptional listener. Sadly, too many business leaders don't listen well or don't listen to a broad enough range of their employees. This great book will help leaders become better listeners  –  radical listeners. “For leaders, radical listening must start at the top of an organization,” state the authors  Prof. Christian Van Nieuwerburgh (PhD)  and  Dr.   Robert Biswas-Diener .    “Unless there is a clear and sustained commitment to radical listening from leaders, others are less likely to be fully engaged with the idea. This is, of course, easier said than done.”  “Most leaders woul...

10 Quotes From The 5 Levels Of Leadership -- John C. Maxwell

Soon I'll post my full review of John C. Maxwell's latest book, The 5 Levels of Leadership .  In the meantime, here are some of my favorites quotes from the book that I believe should become a must-read book by any workplace/organizational leader: Good leadership isn't about advancing yourself.  It's about advancing your team. Leaders become great, not because of their power, but because of their ability to empower others. Leadership is action, not position. When people feel liked, cared for, included, valued, and trusted, they begin to work together with their leader and each other. If you have integrity with people, you develop trust.  The more trust you develop, the stronger the relationship becomes.  In times of difficulty, relationships are a shelter.  In times of opportunity, they are a launching pad. Good leaders must embrace both care and candor. People buy into the leader, then the vision. Bringing out the best in a person is often a catal...

How Leaders Can Create A Culture Of Significance

“As we age, the instinct to matter crystallizes into the fundamental need to be seen, heard, valued, and needed,” says  Zach Mercurio  Ph.D., author of the book,  The Power Of Mattering: How Leaders Can Create A Culture Of Significance . “The need to matter never goes away. And if our need to matter is satisfied, we flourish.”   Mercurio explains that mattering is created through small, repeated interactions that ensure people feel noticed, affirmed, and needed.   These three ingredients form these  three leadership practices :   Noticing:   the practice of seeing and hearing others.   Affirming:   the practice of showing people how their unique gifts make a difference.   Needing:   the practice of showing people how they're relied on and indispensable.     Part One  of Mercurio’s book illuminates the  what  and  why  of mattering and offers you a self-assessment to measure your mattering skil...

Reinventing The Leader

The book,   Reinventing the Leader ,  is an inspiring account of the magic that can happen when a leader realizes they must undergo their own transformation in order to transform their organization.  This candid and practical book by  Guilherme  ( Gui) Loureiro , Regional CEO overseeing Walmex, Walmart Canada, and Walmart Chile (now Chairman of the Board for Walmex and Regional CEO for Canada, Chile, Central America, and Mexico), and his executive leadership coach  Carlos Marin  shows how even the most successful leaders must be open to personal change in order to transform their company. The book details how the pair pioneered a data-driven, customer-centric business transformation at Walmex—Walmart’s biggest division outside of the United States. “This book is a blueprint for transformational success for leaders in any business who find themselves facing the need to retool their own company’s systems and operations and energize and inspire an entire ...

How To Negotiate Disagreement Without Giving Up Or Giving In

  In today’s age of rising division and polarization, disagreement often feels like a zero-sum game.  Unable or unwilling to negotiate conflict with skill, we ignore it or avoid it for as long as possible; when we are forced to face it, we escalate everyday disagreements and temporary flare-ups as if they’re life-and-death. Neither approach addresses underlying issues, promotes stronger relationships, nor yields satisfying results.  It’s no wonder we try to avoid conflict and have a challenging time finding consensus. Conflict is getting the better of us.  But what if conflict could be reframed—not as an obstacle to be overcome but as an opportunity to forge stronger relationships?  In the new book, Conflict Resilience: Negotiating Disagreement Without Giving Up or Giving In , two former Harvard faculty—internationally-recognized negotiator, mediator and conflict management expert Robert Bordone , a Senior Fellow at Harvard Law School, and leading behavi...