Skip to main content

Book Recommendation For Leaders: The Leadership Challenge


There is good reason why, The Leadership Challenge, book is now in its sixth addition. It expertly teaches you what to do as a leader to mobilize others to want to get extraordinary things done in your organization.

Revised to address current challenges, this sixth edition marks thirty-plus years since the book was first published.

Embedded in The Five Practices of Exemplary Leadership are behaviors that can serve as the basis for becoming an exemplary leader. The authors, James M. Kouzes and Barry Z. Posner, call these The Ten Commitments of Exemplary Leadership. Chapters in the book explain the conceptual principles that support each practice and prescribe specific recommendations on what you can do to make each practice and commitment your own.

The Five Practices of Exemplary Leadership:
  1. Model the Way
  2. Inspire a Shared Vision
  3. Challenge the Process
  4. Enable Others to Act
  5. Encourage the Heart 
Kouzes and Posner explain that leaders who use these five practices more frequently than their counterparts:
  • Create higher-performing teams.
  • Generate increased sales and customer satisfaction levels.
  • Foster renewed loyalty and greater organizational commitment.
  • Enhance motivation and the willingness to work hard.
  • Reduce absenteeism and turnover.
  • Positively influence recruitment yields.

One of my favorite pieces of advice from the book are the six ways leaders can Challenge the Process. To do this successfully, you must search for opportunities by seizing the initiative and look outward for innovative ways to improve. This means you must:
  • Do something each day so that you are better than you were the day before.
  • Seek firsthand experiences outside your comfort zone and skill set.
  • Always be asking, ā€œWhatā€™s new? Whatā€™s next? Whatā€™s better?ā€ and not just for yourself, but also for those around you.
  • Find a significant purpose for addressing your challenging and most difficult assignments.
  • Ask questions, seek advice, and listen to diverse perspectives.
  • Be adventurous; donā€™t let routines become ruts.
I also appreciated learning more about the common phrases people use to describe how they know credibility in a leader when they see it:
  • ā€œThey practice what they preach.ā€
  • ā€œThey walk the talk.ā€
  • ā€œTheir actions are consistent with their words.ā€
  • ā€œThey put their money where their mouth is.ā€
  • ā€œThey follow through on their promises.ā€
  • ā€œThey do what they say they will do.ā€
Finally, and most interesting to me was the findings of what the majority of people want in a leader when it comes to following that leader willingly. The top four characteristic people want in a leader (based on the authors' findings over the past 30 years (1987 to 2017) are:
  1. Honest ā€“ Being worthy of being trusted.
  2. Competent ā€“ Having a good track record and ability to get things done, which both inspire confidence.
  3. Inspiring ā€“ Being excited, energetic, and positive about the future.
  4. Forward-looking ā€“ Having a sense of direction and a concern for the future of the organization.
These four rank consistently at the top across different countries in the world as well. And, more specifically, the four ranked in the same order in the U.S., Mexico, United Arab Emirates and Australia.

Those four beat out these leader qualities:
  • Broad-minded
  • Supportive
  • Ambitious
  • Loyal
  • Caring
  • Intelligent
Kouzes and Posner are the authors of Learning LeadershipCredibilityThe Truth About LeadershipA Leaderā€™s LegacyEncouraging the Heart and The Student Leadership Challenge, among many other works.

Comments

Popular posts from this blog

6 Ways To Seek Feedback To Improve Your Performance In The Workplace

Getting feedback is an important way to improve performance at work. But sometimes, it can be hard to seek out, and even harder to hear.  ā€œFeedback is all around you. Your job is to find it, both through asking directly and observing it,ā€ says David L. Van Rooy, author of the new book,  Trajectory: 7 Career Strategies to Take You From Where You Are to Where You Want to Be . As today's guest post, Van Rooy offers these  six tips for how to get the feedback you need to improve performance at work . Guest Post By David L. Van Rooy 1.       Donā€™t forget to as k :  One of the biggest mistakes people make is assuming things are going perfectly (until they make a catastrophic mistake). By not asking, youā€™re missing out on opportunities for deep feedback: the difficult, critical feedback that gives you constructive ways to improve. 2.       Make sure you listen :  Remember, getting fee...

Sample Of Solid Business Guiding Principles

I really like these  10 guiding business principles  that San Antonio, TX headquartered insurance company  USAA has lived by: Exceed customer expectations Live the Golden Rule (treat others with courtesy and respect) Be a leader Participate and contribute Pursue excellence Work as a team Share knowledge Keep it simple (make it easy for customers to do business with us and for us to work together) Listen and communicate Have fun Too many companies don't make it simple for their customers to do business with them. Is it easy for your customers to: Buy from you? Make returns? Get pricing and terms? Receive timely responses to their e-mails? Quickly get answers when phoning your company? You can find more examples of companies with impressive guiding principles in the book,  1001 Ways To Energize Employee s .

Effective Listening: Do's And Don'ts

Here are some great tips from Michelle Tillis Lederman's book, The 11 Laws of Likability .  They are all about: what to do and what not to do to be a leader who's an effective listener : Do : Maintain eye contact Limit your talking Focus on the speaker Ask questions Manage your emotions Listen with your eyes and ears Listen for ideas and opportunities Remain open to the conversation Confirm understanding, paraphrase Give nonverbal messages that you are listening (nod, smile) Ignore distractions Don't : Interrupt Show signs of impatience Judge or argue mentally Multitask during a conversation Project your ideas Think about what to say next Have expectations or preconceived ideas Become defensive or assume you are being attacked Use condescending, aggressive, or closed body language Listen with biases or closed to new ideas Jump to conclusions or finish someone's sentences

The Benefits Of When Everyone Leads

Itā€™s only January and the new book, When Everyone Leads , could likely be my pick for the best new leadership book of 2023. Itā€™s that good. Thereā€™s still nearly a whole year ahead of us so weā€™ll see what other books debut. In the meantime, add this book to your must-read list.   Youā€™ll learn that: Leadership is an activity, not a position. Leadership is mobilizing others to make progress on the most important challenges. Leadership is interactive, risky and experimental. Leadership comes in moments. Leadership is always about change.   When Everyone Leads , by Ed Oā€™Malley and Julia Fabris McBride , presents a revolutionary approach to leadership; not based on position or authority, but an activity that anybody can undertake by learning to spot opportunities for improvement and taking the initiative to engage others.   ā€œIt can be unfamiliar and uncomfortable, but in a culture where everyone leads, organizations start to make progress on their most difficult proble...

Good Sample Business Principles

I really like these 10 guiding business principles that San Antonio, TX headquartered insurance company  USAA  lives by: Exceed customer expectations Live the Golden Rule (treat others with courtesy and respect) Be a leader Participate and contribute Pursue excellence Work as a team Share knowledge Keep it simple (make it easy for customers to do business with us and for us to work together) Listen and communicate Have fun Too many companies don't make it simple for their customers to do business with them.  Is it easy for your customers to: Buy from you? Make returns? Get pricing and terms? Receive timely responses to their e-mails? Quickly get answers when phoning your company? You can find more examples of companies with impressive guiding principles in the book, 1001 Ways To Energize Employees .

5 Tips For Generating Ideas From Employees

Your employees have lots of ideas.  So, be sure you provide the forums and mechanisms for your employees to share their ideas with you.  Hold at least a few brainstorming sessions each year, as well. And, when you are brainstorming with your employees, try these five tips: Encourage ALL ideas.  Don't evaluate or criticize ideas when they are first suggested. Ask for wild ideas.  Often, the craziest ideas end up being the most useful. Shoot for quantity not quality during brainstorming. Encourage everyone to offer new combinations and improvements of old ideas.

How To Avoid 8 Common Performance Evaluation Pitfalls

As the year comes to a close it's likely time for many business leaders to tackle the annual performance appraisal process. So, here is a good reminder from author Sharon Armstrong about how to avoid eight performance evaluation pitfalls .  These are in what I consider is the best chapter of the book The Essential HR Handbook , that she co-authored with Barbara Mitchell. 1.  Clustering everyone in the middle performance-rating categories 2.  Overlooking flaws or exaggerating the achievements of favored employees 3.  Excusing substandard performance or behavior because it is widespread 4.  Letting one characteristic - positive or negative - affect your overall assessment 5.  Rating someone based on the company he or she keeps 6.  Rating someone based on a grudge you are holding 7.  Rating someone based on a short time period instead of the entire evaluation period 8.  Rating everyone high, to make you look good There's ot...

Use A Board Of Advisors

David Burkus often provides valuable comments to my various Blog postings, and he's a person who effectively uses a board of advisors, instead of mentors, to help him achieve success. "I've found that in my life, it was easier and more effective to set up a board of advisors," said Burkus, the editor of LeaderLab . "This is a group of people, three to five, that have rotated into my life at various times and that speak into it and help me grow. I benefit from the variety of experience these people have." LeaderLab is an online community of resources dedicated to promoting the practice of leadership theory. Its contributors include consultants and professors who present leadership theory in a practitioner-friendly format that provides easy-to-follow explanations on how to apply the best of leadership theory. Community users can download a variety of research reports and presentations about leadership and leadership versus management. For example, a pr...

Top Five Factors That Drive Employee Loyalty

A 2010 survey by the Society for Human Resource Management shows that job security is what matters most to employees. And, having that job security helps to keep employees loyal.  Okay, that's really not too surprising during these times of high unemployment. Next on the list is benefits . The unstable economy, coupled with rising health care costs, make employer offered benefits more important than ever. Third on the top five list is an employee's opportunity to use his/her skills . When employees feel good about their jobs and their abilities, and clearly know they are contributing to their organization they remain engaged and loyal.  In fourth place is an organization's financial stability . Compensation came in fifth on the top five list. Employee pay often is not the most important driver for employee retention.  Despite study after study that shows pay is not the top reason employees stay with a company, research results like these often surpris...

Resolve To Find A Mentor In 2011

Having a mentor is one of the best things you can do to advance your career as a leader. So, decide today to secure a mentor who will work with you during 2011. Make that one of your New Yearā€™s resolutions. A mentor can benefit leaders new to their leadership role and they can benefit experienced and seasoned leaders, as well. A strong mentoring relationship allows the mentor and the mentee to develop new skills and talents, to build confidence, and to build self-awareness. Proper mentoring takes a commitment from both parties and it takes time to develop and to reap the rewards of the relationship. Plan to work with your mentor for no less than three months, and ideally for six months or longer. When seeking out a mentor, think about these questions: 1.  Will the relationship have good personal chemistry? 2.  Can this person guide me, particularly in the areas where I am weakest? 3.  Will this person take a genuine interest in me? 4.  Does this person ha...