The new book, Say What You Mean, by Oren Jay Sofer, couldn’t have come at a
better time. Because 2018 was a year filled with communication challenges for
so many people. Often, those
conversations were ineffective and unhealthy, causing frustration, conflict and
distress.
Published toward the end of 2018,
Sofer’s book teaches you how to find your voice, speak your truth and listen
deeply.
Most important, via the book, Sofer
provides us the skill necessary to transform communication into a vehicle for
greater intimacy, honesty, and compassion to bring us to greater equity and
peace.
And, that’s why, Say What You Mean, is my pick for Best New Leadership Book for 2018.
The overarching framework for the book
is taking three steps to create effective conversation:
- Lead with presence – show up and be fully in the moment.
- Come from curiosity and care – rooted in the foundation of our intention.
- Focus on what matters – honing our attention and training our mind’s capacity to discern what’s essential and shift its focus in a nimble and responsive manner.
- Feel confident during conversations.
- Stay focused on what really matters in an interaction.
- Listen for the authentic concerns behind someone’s words.
- Reduce anxiety before and during difficult conversations.
- Find nourishment in day-to-day interactions.
Key takeaways from the book are:
The power of pausing before you speak is critical.
To truly listen depends on a kind of
inner silence. It requires that we empty ourselves and make space to receive
something new. It entails a fundamental letting go of self-centeredness. You
have to put down your own thoughts, views and feelings temporarily to truly
listen.
At the heart of listening is empathy, which
includes:
- Cognitive empathy: seeing things from another’s perspective.
- Affective empathy: feeling another’s emotions.
- Somatic empathy: sensing another’s embodied experience.
Whenever possible, check if the other
person feels understood before moving on to a new topic or shifting the center
of attention to your own experience.
When in conflict, if we aim to listen to
the other person first it increases the chances that they will be willing to
listen to us.
You have more clarity and power when you
use fewer words with more sincerity.
Add this book to your must-read book list for
2019. It is strategically timely, powerful, essential and relevant.
Comments
Post a Comment