Skip to main content

Laskey Shares Her Insights On Mentoring

When I think about excellent mentors in the business world, I think of Debbie Laskey, who has mentored many people during her career.  Debbie is passionate about mentoring.  So, she's an ideal person to answer the following five questions about mentoring:

1.  Why do you enjoy being a mentor?

Since I have been in the workplace for nearly two decades, I have had the opportunity to learn from a number of individuals. Some were supervisors, some were executives, some were co-workers, and some were employees who reported to me. However, the mentorship relationship is different than those relationships. As a mentor, I have been able to share what I’ve learned with individuals (mentees) who are at the beginning stages of building a business. They have an insatiable appetite for suggestions and always appreciate ideas – even if they don’t apply them immediately. Mentees have no agenda and no time for unnecessary drama. While they may question suggestions, most of the time, they have an open mind, and this characteristic often leads to long-term success.

2.  Before a mentee enters into a mentoring engagement what should he/she ask himself/herself?

Before a mentee enters into a mentorship engagement, he or she must write down five objectives and a realistic timeframe. Is one objective to finalize a business plan or marketing plan? Is one objective to determine how to build a database of leads? Is one objective how to develop strategic partnerships? Whatever the objectives are, the mentee must know what they are before the mentorship begins – or the mentorship will fail before it even begins. And, how long should the mentor and mentee continue to dialogue? Three months? Six months? It is critical to set a timeframe so that the mentor can stagger the talking points and action items.

3.  What type of person makes an effective mentor?

The art of being an effective mentor is dependent on five things. First, a mentor must make a time commitment to the mentee, so he or she needs to have time available. Second, a mentor must be able to communicate easily and clearly. Third, a mentor must be knowledgeable in a myriad of areas.  Fourth, a mentor must be a problem-solver. And fifth, a mentor must like the role of cheerleader. While it might make sense to have a mentor in the same industry, that’s not always the best solution if you can find a multi-dimensional business leader.

4.  Of all the mentors you have had in your life, what did you like most about the one who you believe was a good mentor to you?

My most important mentor has been my father. He demonstrated an amazing work ethic, and that dedication has been part of my professional life since my first job. He also taught me the importance of client service (aka, customer service), and the importance of returning phone calls and emails as soon as possible. Also, since my father was a CPA, he was always reading about new tax laws, so he taught me at an early age to stay up-to-date on my industry and trends.

5.  If you can't find a mentor within your workplace, where are good places to find a mentor?

Network with your contacts through social media. Post to Twitter, Facebook, LinkedIn, and Google+ that you’re looking for a mentor. In addition, check out MicroMentor.com. This site offers a variety of mentorship connections. Lastly, once you’ve benefited from your mentorship, pay it forward. Be a mentor to someone else!

In the words of John Crosby: “Mentoring is a brain to pick, an ear to listen, and a push in the right direction.”

Debbie Laskey has a BA Degree in Political Science and an MBA Degree with a concentration in Marketing and International Management. She began her career in law and accounting, but after graduate school, she transitioned into marketing.
 
Her diverse marketing experience ranges from the high-tech industry to the Consumer Marketing Department at Disneyland Paris in France to the non-profit industry to the insurance industry.
 
Debbie's areas of expertise include marketing, branding, social media, employee engagement, and customer experiences. Follow Debbie on Twitter @DebbieLaskeyMBA and on her blog.

Comments

Popular posts from this blog

The 12 Ways Marriott Practices Good Leadership And Customer Service

The next time you stay at a Marriott hotel look in the nightstand drawer for Marriott's booklet that highlights its milestones and tells the Marriott story. In the booklet, you'll find the following 12 ways that Marriott practices good leadership AND customer service : Continually challenge your team to do better. Take good care of your employees, and they'll take good care of your customers, and the customers will come back. Celebrate your people's success, not your own. Know what you're good at and mine those competencies for all you're worth. Do it and do it now. Err on the side of taking action. Communicate. Listen to your customers, associates and competitors. See and be seen. Get out of your office, walk around, make yourself visible and accessible. Success is in the details. It's more important to hire people with the right qualities than with specific experience. Customer needs may vary, but their bias for quality never does. Elimin...

Don't Delay Tough Conversations With Your Employees

If you have an employee who needs to improve his/her performance don't delay the tough conversation with them. If you don't address the issue right now, the employee has little chance to improve, and you'll only get more frustrated. Most employees want to do a good job. Sometimes they  just  don't know they aren't performing up to the required standards. Waiting until the employee's annual performance appraisal to have the tough conversation is unhealthy for you and the employee. So, address the issue now. Sit down with your employee in a private setting. Look them in the eye. First, tell them what they do well. Thank them for that good work. Then, tell them where they need to improve. Be clear. Be precise. Ask them if they understand and ask them if they need any help from you on how to do a better job. Explain to them that your taking the time to have the tough conversation means you care about them. You want them to do better. You believe they can do better. ...

Why Your Middle Managers Are So Important

The book,  Power To The Middle , shows how  managers  are the crucial link between a company’s ground floor and top brass. “Too often company leaders view middle managers in a negative light as expendable employees who can slow down productivity and overall strategy,” explain the book’s authors and McKinsey partners  Bill Schaninger ,  Bryan Hancock , and  Emily Field .  “However, new KcKinsey research reveals that this outdated perspective needs to change and that well-developed managers  are  the strategy that companies must prioritize to succeed today,” they add.  Most importantly, by the end of their book, the authors sum up their insights and provide a  playbook  that will help senior leaders let go of the command-and-control mindset that has hobbled their managers for so long.  The authors define middle managers as the people who are at least once removed from the front line and at least a layer below the senior lead...

Important Questions To Ask Your New Hires

  In  Paul Falcone ’s book,  75 Ways For Managers To Hire, Develop And Keep Great Employees , he recommends asking new employees the following questions 30, 60 and 90 days after they were hired:   30-Day One-on-One Follow-Up Questions Why do you think we selected you as an employee? What do you like about the job and the organization so far? What’s been going well? What are the highlights of your experiences so far? Why? Tell me what you don’t understand about your job and about our organization now that you’ve had a month to roll up your sleeves and get your hands dirty. Have you faced any unforeseen surprises since joining us that you weren’t expecting?   60-Day One-on-One Follow-Up Questions Do you have enough, too much or too little time to do your work? Do you have access to the appropriate tools and resources? Do you feel you have been sufficiently trained in all aspects of your job to perform at a high level? How do you see your job relating to the organi...

Seven Ways To Stay Motivated

To learn how to stay motivated, read  High-Profit Prospecting , by  Mark Hunter . It's a powerful read that includes counterintuitive advice and cutting-edge best practices for sales prospecting in today's business world. Today, I share one of my favorite sections of the book where Hunter describes his  seven things motivated people do to stay motivated : Motivated people  ignore voices in their lives . These might be people in the office and friends who have bad attitudes. They're out there, and if you're not careful, they'll control you, too. Motivated people  associate with highly motivated people . Just as there are negative people in the world, there are also positive people. Your job is to make sure you spend as much time with the positive people as possible.  Motivated people simply  look for the positive in things . Positive people count it an honor to live each day, learn from others, and impact positively those they meet. Positive people take...

10 Quotes From The 5 Levels Of Leadership -- John C. Maxwell

Soon I'll post my full review of John C. Maxwell's latest book, The 5 Levels of Leadership .  In the meantime, here are some of my favorites quotes from the book that I believe should become a must-read book by any workplace/organizational leader: Good leadership isn't about advancing yourself.  It's about advancing your team. Leaders become great, not because of their power, but because of their ability to empower others. Leadership is action, not position. When people feel liked, cared for, included, valued, and trusted, they begin to work together with their leader and each other. If you have integrity with people, you develop trust.  The more trust you develop, the stronger the relationship becomes.  In times of difficulty, relationships are a shelter.  In times of opportunity, they are a launching pad. Good leaders must embrace both care and candor. People buy into the leader, then the vision. Bringing out the best in a person is often a catal...

What Will Your Leadership Legacy Be?

As a leader, you likely have asked yourself, " How do I want to be remembered as a leader ?" But, perhaps the more important question is, " How will I be remembered as a leader ?" The answer to that question is likely going to be based on the valuable lessons you shared with those you led, among other things. The Kansas City Star newspaper last year wrote a story about Marion Laboratories and its 60th anniversary. In its heyday, Marion had 3,400 employees with sales of nearly $1 billion and in 1989 merged with Merrell Dow Pharmaceuticals. Mr. Ewing Kauffman, fondly known as Mr. K, led Marion during its peak, and is remembered as one of the most effective, influential leaders ever in the Kansas City area. Former employees quoted in the newspaper article remember Mr. Kauffman as a leader who shared these lessons with them: "You can do anything you want if you set your mind to it and if you study your competition." "You can...

Frustration In The Workplace Is A Silent Killer

" Frustration in the workplace is a silent killer," claim authors Mark Royal and Tom Agnew in their terrific book, The Enemy of Engagement . Further, "in an organizational context, frustration is not as simple as failing to get something you want.  Rather, it involves the inability to succeed in your role due to organizational barriers or the inability to bring the bulk of your individual talents, skills, and abilities to your job." Royal and Agnew further explain that a staggering number of highly motivated, engaged, and loyal employees quit trying--or quit, period---because they feel frustrated . And what's causing all that frustration?  It's lack of enablement .  According to Royal and Agnew, as employees grow in experience in their roles, they begin to focus less on learning the ropes and more on achieving desired results.  In the process, they are increasingly confronted with enablement constraints that limit their ability to get their ...

Why A Team Needs More Than Strong Leaders

The book,  Team Players , by leadership expert and  New York Times  bestselling author,  Mark Murphy , explains why a team needs more than strong leaders—it needs the right mix of  five roles and talents  to succeed.   In addition, Murphy reveals that the secret to extraordinary teams isn’t making everyone the same—it’s embracing and leveraging fundamental differences through those five distinct team roles. No amount of teambuilding, trust, or cohesion can overcome having the wrong mix of people in the room.   The five essential roles and talents are:   The  Director  assumes a leadership role   within the team, guiding its direction and making important, difficult, and even unpopular decisions.   The  Achiever  immerses themselves in the details of accomplishing tasks and getting things done, with a keen eye for delivering error-free work.   The  Stabilizer  keeps the team on track with meticulous...

29 People Who Taught Us Life Lessons In Courage, Integrity And Leadership

  The 29 profiles you will read in Robert L. Dilenschneider’s new book, Character , are about people who are exceptional exemplars of character. They’re inspirational because they used their abilities at their highest levels to work for causes they believed in. Because of character, they influenced the world for good.   The dictionary defines “character” as the mental and moral qualities distinctive to an individual, the distinctive nature of something, the quality of being individual in an interesting or unusual way, strength and originality in a person’s nature, and a person’s good reputation.   “But beyond these definitions, we know that character is manifested in leadership, innovation, resilience, change, courage, loyalty, breaking barriers, and more,” explains Robert (Bob), “Character drives the best traits in our society, such as honesty, integrity, leadership, and transparency, and it drives others to exhibit those qualities.”   Profiled in the book ar...