What You Must Ask During An Exit Interview
Fortunately, Richard Finnegan, shares in his book, Rethinking Retention in Good Times and Bad, four key questions you should include in your exit interviews:
- Why did you decide to leave us?
- Of all the things you've told me, what is the top thing that caused you to resign?
- It's great that you've found such a good opportunity, but why did you look?
- What one thing could we have done that would have caused you to stay?