You'll learn how to avoid eight performance evaluation pitfalls in what I think is the best chapter of the book "The Essential HR Handbook," written by Sharon Armstrong and Barbara Mitchell.
If you are a leader and it's time to conduct an employee evaluation, Armstrong and Mitchell caution you to watch for these pitfalls when making your evaluation:
- Clustering everyone in the middle performance-rating categories
- Overlooking flaws or exaggerating the achievements of favored employees
- Excusing substandard performance or behavior because it is widespread
- Letting one characteristic - positive or negative - affect your overall assessment
- Rating someone based on the company he or she keeps
- Rating someone based on a grudge you are holding
- Rating someone based on a short time period instead of the entire evaluation period
- Rating everyone high, to make you look good
When Armstrong isn't writing books, she's reading. One of her favorite books is "The 7 Hidden Reasons Employees Leave," written by Leigh Branham of the company Keeping The People, Inc., based in Overland Park, KS.
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