Eric Jacobson On Management And Leadership

Jack H. Llewellyn , PhD is a sports psychology consultant who has helped a major league baseball pitcher become a Cy Young Award winner, A NASCAR driver go from number six overall to number one and with the Winston Cup Series Championship, and countless leaders at Fortune 500 companies. Now, he’s written the book,  Commonsense Leadership: No-Nonsense Rules for Improving Your MentalGame and Increasing Your Team’s Performance . This is an excellent book for leaders at any stage in their leadership career. It’s a results-driven guidebook that teaches you how to recover quickly from adversity, thrive on stress, preform on the emotional edge, and create a motivating environment (instead of trying to motivate people). My favorite chapter is the one titled,  Winning versus Surviving . In it, Llewellyn outlines the  life factors that can fuel your everyday success . Some of those factors include: No. 1  – Winners expect to win every day. Your plan as a leade...

Consider this advice from author  Paul R. Timm . He recommends  a different twist on asking your customers questions : stop asking your customers the "typical" questions and instead ask them open-ended questions. Here's specifically what Timm recommends: Don't Ask : How was everything? Can I get you something else? Did you find everything you need? Will that be all? Was everything satisfactory? Instead Ask : What else can I do for you? What else can I get for you? What else can I help you with? What else could we do to better serve you? How else can we be of help? These open-ended questions will let your customers really  express their ideas, opinions and needs . Timm is the author of,  50 Powerful Ideas You Can Use To Keep Your Customers .

Be sure to read the  definitive book on servant leadership . It's a curated collection of incredibly insightful and motivational perspectives on servant leadership via essays by 44 servant leaders. Edited by  Ken Blanchard  and  Renee Broadwell ,  Servant Leadership in Action , includes the personal stories from some of the most well-respected authorities on leadership: Patrick Lencioni John C. Maxwell Marshall Goldsmith Stephen M. R. Covey Plus, you'll read keen advice from celebrated sports coaches, company CEO's, pastors and retired military leaders. Each of the  44 stories/chapters  stands strong on its own. However, Blanchard and Broadwell group them within  six parts : Fundamentals of Servant Leadership Elements of Servant Leadership Lessons in Servant Leadership Examples of Servant Leadership Putting Servant Leadership to Work Servant Leadership Turnarounds Get your pen or highlighter ready. You're sure to take l...

“ It has been estimated that 40% of executives fail within the first 18 months on the job, regardless of whether they were hired from outside the company or promoted from within ,” explain  Dan Ciampa  and  David L. Dotlich , authors of the book,  Transitions At The Top . Leadership transition is more complex than many realize, affecting the company’s strategy, operating efficiency, and culture. “ The key people involved with C-suite transitions have the power to ensure that the transition is successful if they understand their roles and follow the necessary steps ,” add Ciampa and Dotlich. Transitions At The Top teaches these all-important players the necessary steps. More specifically, it teaches what directors, the head of human resources, and the other senior managers must do individually and collectively to best ensure the handoff from an incumbent leader to the one who will step in to replace her/him in a planned transition. If you are wonder...

“Making small changes to reach big goals is the answer,” says entrepreneur and bestselling author  Michael Alden  in his book,  5 % MORE: Making Small Changes To Achieve Extraordinary Results . “If you just put 5% more effort into any aspect of your life, you will not only achieve your goals, you will surpass them,” he explains.  “Far too often, people become paralyzed when they want to improve their lives, because the effort to reach their goals seems overwhelming,” adds Alden. “Or the opposite occurs. They decide to dive into something one hundred percent, but then quickly lose steam.” Therefore, Alden demonstrates that long-lasting success is based on small increases in effort. “Five percent is almost unnoticeable in terms of effort—but it accrues quickly, with each step boosting the baseline,” he declares. Although much of Alden’s advice is based on personal experience, observation, and common sense, he is careful to discuss the stud...

Eric Harvey and Al Lucia wrote a booklet called,  144 Ways To Walk The Talk . They provide the following great advice about giving feedback: 1. Make it  timely  -- give your feedback as soon as possible to the performance. 2. Make it  individualized  -- tailor your feedback to the feedback receiver. 3. Make it  productive  -- focus your feedback on the performance and not the  performer . 4.  Make  is  specific  -- pinpoint for the receiver observable actions and behaviors.

Do you create an environment at your business/organization that allows peer coaching to succeed? Hopefully you do. If you don't, encourage peer coaching among the members of your team. Peer coaching can be formal, informal or a combination of both. You'll likely find that everyone on your team has a skill, technique, behavior that they can teach a fellow team member. That coaching is rewarding for both parties, and it helps everyone to learn an important skill for being a successful leader -- coaching.