Skip to main content

How To Be A Conversational Superstar

Each year, I select my pick for the best new leadership book released that year.

As published earlier on my blog, my pick for 2023, was When Everyone Leads. 

Some years, among the many books about leadership that I read, there is another book that is so good, it becomes my runner up for the best new leadership book of the year.

That runner-up book for 2023 was, The Communication Code, by Jeremie Kubicek and Steven Cockram. 

Today, let's take a look back at that book:

“Effective communication is the lifeblood of every healthy relationship,” explain Kubicek and Cockram, whether that relationship is at work or at home. And effective communication is essential for successful leadership. 

Fortunately, the authors' book provides a proven series of easy-to-implement skills, techniques and powerful strategies via what they call the Communication Code that anyone can use to make their communication, relationships deeper and more productive. 

“Using five simple code words, you can verbally reach people with what they are expecting from you,” explain the authors. 

Those five code words are: 

  1. Care – being concerned for someone and desiring to do something for their good.
  2. Celebration – to acknowledge (a significant or happy day or event) with a social gathering or enjoyable activity.
  3. Clarification – to make (a statement or situation) less confusing and more clearly understandable.
  4. Collaboration – to work jointly on an activity, mainly to produce or create something.
  5. Critique – a careful judgment in which someone gives an opinion. 

The more self-aware you are and the more you practice the Communication Code, the more natural it will be for you to understand the person with whom you are communicating. The Communication Code book helps you set up conversations and communication in a way that creates a win-win scenario for everyone involved.

More specifically explain the authors, you will learn how to explicitly prompt someone to respond in a productive and meaningful way, fostering successful and fruitful interactions. The Communication Code delineates how to set the parameters of a conversation from the outset, preventing misunderstandings and miscommunication, and highlights recognizing the power dynamics of interactions to help.

Finally, I selected this book as the runner up for best new leadership book of 2023, because there is no better time than now to improve one’s communication skills.

The book will help you: 

  • Connect and communicate effectively with your team, your family, and your friends.
  • Define the parameters of a conversation from the outset to avoid any misunderstandings.
  • Understand the power dynamics of an interaction to eliminate the fear of honest conversation.
  • Offer constructive criticism without offending or disappointing the person on the other side.
  • Maximize your situational awareness and collaborate like a pro. 

The authors share this additional insight with us:

 

Question: Why is your book more timely now than in say a decade ago?

 

Kubicek & Cockram: We believe the deepest need of all human beings is, and always has been, to feel truly heard, valued and appreciated in the relationships they care most about.


However, the digital revolution has been rapidly changing the nature of how we communicate with each other, and this was only accelerated still further with the restrictions imposed during the COVID pandemic.


In a world that has never been as connected, we would argue that human beings have never been more disconnected, and the loneliness statistics are frightening. Learning to communicate effectively in the digital world requires a higher level of relational intelligence because attention spans have diminished, and most people are addicted to their smart phones.


Without increasing self-awareness and the use of tools like the Communication Code, relationships will continue to break down and the social, psychological and economic costs will be enormous.


Sadly, we have concluded that long term healthy relationships in the digital world are now the exception not the norm, so we wrote The Communication Code and developed the GiANT tools to play our part in helping to reverse this trend.


Whether you're a business professional looking to enhance your leadership skills, a parent striving to strengthen your family bonds, or simply someone who wants to navigate the complex world of human relationships more effectively, this book is for you.

 

Thank you to the book’s publisher for sending me a copy of the book.

Comments

Popular posts from this blog

10 Quotes From The 5 Levels Of Leadership -- John C. Maxwell

Soon I'll post my full review of John C. Maxwell's latest book, The 5 Levels of Leadership .  In the meantime, here are some of my favorites quotes from the book that I believe should become a must-read book by any workplace/organizational leader: Good leadership isn't about advancing yourself.  It's about advancing your team. Leaders become great, not because of their power, but because of their ability to empower others. Leadership is action, not position. When people feel liked, cared for, included, valued, and trusted, they begin to work together with their leader and each other. If you have integrity with people, you develop trust.  The more trust you develop, the stronger the relationship becomes.  In times of difficulty, relationships are a shelter.  In times of opportunity, they are a launching pad. Good leaders must embrace both care and candor. People buy into the leader, then the vision. Bringing out the best in a person is often a catal...

How To Play Bigger And Be A Category King In Business

"The most exciting companies create. They give us new ways of living, thinking, or doing business, many times solving a problem we didn't know we had -- or a problem we didn't pay attention to because we never thought there was another way," explain the four authors of the dynamic new book,  Play Bigger . They add that, "the most exciting companies sell us different. They introduce the world to a new category of product or service." And, they become  category kings . Examples of category kings are Amazon, Salesforce, Uber and IKEA. Play Bigger  is all about the strategy that builds category kings. And, to be a category king you need to be good at  category design : Category design is the discipline of creating and developing a new market category, and conditioning the market so it will demand your solution and crown your company as its king. Category design is the opposite of "build it and they will come." Key traits of category design...

Five Essential Principles For Sustaining Growth Through Innovation

Even though many companies strive for innovation, most struggle to achieve meaningful change. The largest reason for this disconnect? Playing it safe. Leaders and organizations want to implement new ideas, but too often they are held back by the fear of failure, even though setbacks are intrinsic to the innovation process. In the new book, No Fear, No Failure , by Lorraine H. Marchand (with John Hanc), readers will learn how to overcome the status quo that stifles creative thinking and how to create a culture that encourages innovation. Marchand provides a framework for sustained growth built on the “ 5 Cs ”:   Customer First Culture Collaboration Change Chance   She draws on more than 120 interviews with leaders across industries, real-world case studies, and her firsthand experience and shares step-by-step, field-tested strategies, tactics, and tools that practitioners can use to embed creativity within organizational cultures. Marchand is a former Big Tech and Big Pharma ex...

Nelson Mandela Leadership Quotes

Here are my favorite  Nelson Mandela  leadership quotes: "Lead from the back--and let others believe they are in front." "The greatest glory in living lies not in never failing, but in rising every time we fall." "It always seems impossible until it's done." "I like friends who have independent minds because they tend to make you see problems from all angles." "I've learned that courage was not the absence of fear, but the triumph over it.  The brave man is not he who does not feel afraid, but he who conquers that fear." "Do not judge me by my successes, judge me by how many times I fell down and got back up again."

How To Harness Employee Experience Design To Attract And Retain The Best Talent

  Employee Experience Design (EXD) is designing with people and not for them. It’s a proven method for engaging and collaborating with your employees to help solve your most difficult workplace challenges.   You’ll learn all about EXD in the new book, Employee Experience Desing: How To Co-Create Work Where People And Organizations Thrive , by Dean E. Carter , Samantha Gadd, and Mark Levy .   “Many organizations are drowning in policies and initiatives. EXD is a way to reduce that burden while delivering better results both for employees and for the bottom line,” explain the authors.   The book includes inspiring stories from brands like Airbnb and Patagonia, among many others, including those in retail, healthcare, hospitality, apparel, and biotech. It describes the power that’s unleashed when organizations design with and not for their employees.   The first part of the book covers The Why of why EXD is so important and addresses legitimate – and tough –...

Advisory Leadership

Flashback to three years ago...because this book is so, so good! After reading nearly 30 new books about leadership this year, my pick for  2015's best new leadership book  is,  Advisory Leadership , by  Greg Friedman , Although the book is authored by an award-winning financial advisor and primarily written for professionals in the financial services industry, this book is a must read for any leader who wants to create a nurturing  heart culture  that hinges on the human-centric values the next generation of employees hold in high regard. And, what exactly is  heart culture ? Friedman says, "At its core, heart culture symbolizes how a company values more than just an employee's output. It's not about the work, but rather, the  people  who do the work." He further explains that leaders can no longer afford to ignore the shift toward a people-first culture and its direct influence on a healthy, effective work envir...

6 Ways To Seek Feedback To Improve Your Performance In The Workplace

Getting feedback is an important way to improve performance at work. But sometimes, it can be hard to seek out, and even harder to hear.  “Feedback is all around you. Your job is to find it, both through asking directly and observing it,” says David L. Van Rooy, author of the new book,  Trajectory: 7 Career Strategies to Take You From Where You Are to Where You Want to Be . As today's guest post, Van Rooy offers these  six tips for how to get the feedback you need to improve performance at work . Guest Post By David L. Van Rooy 1.       Don’t forget to as k :  One of the biggest mistakes people make is assuming things are going perfectly (until they make a catastrophic mistake). By not asking, you’re missing out on opportunities for deep feedback: the difficult, critical feedback that gives you constructive ways to improve. 2.       Make sure you listen :  Remember, getting fee...

Important Questions To Ask Your New Hires

  In  Paul Falcone ’s book,  75 Ways For Managers To Hire, Develop And Keep Great Employees , he recommends asking new employees the following questions 30, 60 and 90 days after they were hired:   30-Day One-on-One Follow-Up Questions Why do you think we selected you as an employee? What do you like about the job and the organization so far? What’s been going well? What are the highlights of your experiences so far? Why? Tell me what you don’t understand about your job and about our organization now that you’ve had a month to roll up your sleeves and get your hands dirty. Have you faced any unforeseen surprises since joining us that you weren’t expecting?   60-Day One-on-One Follow-Up Questions Do you have enough, too much or too little time to do your work? Do you have access to the appropriate tools and resources? Do you feel you have been sufficiently trained in all aspects of your job to perform at a high level? How do you see your job relating to the organi...

29 People Who Taught Us Life Lessons In Courage, Integrity And Leadership

  The 29 profiles you will read in Robert L. Dilenschneider’s new book, Character , are about people who are exceptional exemplars of character. They’re inspirational because they used their abilities at their highest levels to work for causes they believed in. Because of character, they influenced the world for good.   The dictionary defines “character” as the mental and moral qualities distinctive to an individual, the distinctive nature of something, the quality of being individual in an interesting or unusual way, strength and originality in a person’s nature, and a person’s good reputation.   “But beyond these definitions, we know that character is manifested in leadership, innovation, resilience, change, courage, loyalty, breaking barriers, and more,” explains Robert (Bob), “Character drives the best traits in our society, such as honesty, integrity, leadership, and transparency, and it drives others to exhibit those qualities.”   Profiled in the book ar...

Why Workplace Wellbeing Matters

“Confusion often abounds as to what workplace wellbeing actually is and what it entails,” explain the authors of the book,  Why Workplace Wellbeing Matters: The Science Behind Employee Happiness and Organizational Performance .  “Workplace wellbeing is how we feel at work and about our work,” share  Jan-Emmanuel De Neve  and  George Ward . “It has evaluative, affective, and eudaimonic components. These may sound complicated but are actually very straightforward.”  Evaluative workplace wellbeing  refers to how we think about our jobs. It is an overall judgment, an assessment about how things are going, and it is typically measured by job satisfaction.  Affective wellbeing  refers to how we actually feel on a day-to-day basis while we are at work. It is an emotional or hedonic experience, and it can involve both positive and negative emotions.  Eudaimonic wellbeing  is about how much of a sense of purpose we get out of our work. ...