How To Talk About Inconsistencies With An Employee

If you’re having a difficult time clarifying inconsistencies you are hearing from an employee about a project’s/task’s progress, try asking these questions (or making these statements) the next time you meet with the employee:

• Here’s what I see. Here’s what I hear you saying.
• Here’s what we know so far.
• So let’s see if I’m on track with you…
• Let’s see where we are…
• How about we step back from a moment and look at a few different ideas…
• Did I hear you correctly when you said…?
• Am I missing something here?

Always be sure you’re on the same page and have the same understanding of the progress being made with your employee’s projects.

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Eric Jacobson On Management And Leadership

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