13 Energizing Verbs To Use More Often

Here is some great advice from the book, Anticipate, the Art of Leading by Looking Ahead, by Rob-Jan De Jong.

Use these 13 energizing verbs more often when communicating:

Discover (instead of See)
Explore (instead of Discuss)
Radiate (instead of Display)
Uncover (instead of Show)
Transform (instead of Change)
Engage (instead of Involve)
Mobilize (instead of Gather)
Stretch (instead of Develop)
Boost (instead of Increase)
Propel (instead of Move)
Deliver (instead of Give)
Grasp (instead of Understand)
Connect (instead of Join)

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Effective Listening: Do's And Don'ts

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Ask Your Customers To Help You Write Your Strategic Plan

Mike Brown, the founder of the Kansas City company called, The Brainzooming Group, encourages business leaders to solicit feedback from their customers when creating a strategic plan. Brown recently wrote in Smart Companies Thinking Bigger magazine, that you should “ask a group of current, former and potential customers the following questions:" If you’re a current or former customer, why did you start using us? What have we done in the past to make your biggest challenges more difficult? If you still use us, why do you continue to do so? If you don’t use us currently, what are some of the reasons why you don’t? “These questions are designed to allow your customers to share their perspectives and opinions openly, not rate performance on a numerical scale,” explained Brown. He explained that the answers to the questions will provide you valuable insight into : Your current strengths and weaknesses Opportunities to more successfully help your customers Potential challen...

3 Coaching And Mentoring Tips

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Do You Really Need To Read Leadership Books?

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How To Improve Your Internal Communication Skills

Here is this week's book recommendation. It's a quick read, yet power-packed with useful tips for communicating effectively -- tips you can start to use tomorrow. And, the eBook is free! As author David Grossman says, "good internal communication gets the message out, but great internal communication helps employees connect the dots between overarching business strategy and their role. When it’s good, it informs; when it’s great, it engages employees and moves them to action. Quite simply, it helps people and organizations be even better." I really found this book useful.

Eric Jacobson On Management And Leadership

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