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Powerful Quotes From Mark Goulston's Book, Just Listen


Here are some terrific quotes from Mark Goulston's book, Just Listen:
  • Good management is the art of making problems so interesting and their solutions so constructive that everyone wants to get to work and deal with them. -- Paul Hawken
  • Life is mostly a matter of perception and more often misperception. -- Dave Logan
  • Everyone has an invisible sign hanging from their next saying, "Make me feel important." -- Mary Kay Ash
  • Do the unexpected. The expected is boring.  The expected is tuned out. -- Steve Strauss
  • Humility is the surest sign of strength. -- Thomas Merton
  • Your most unhappy customers are your greatest source of learning. -- Bill Gates
  • The secret of getting ahead is getting started. -- Agatha Chrisie
  • Don't find fault.  Find a remedy. -- Henry Ford

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