Eric Jacobson On Management And Leadership

No One Succeeds Alone  is the inspiring story of Compass Founder & CEO  Robert Reffkin , whose mother, mentors, and search for belonging taught him valuable lessons that anyone with a dream can put into action today to improve their own quality of life.   Each chapter in the book shares a part of Reffkin’s life story and  eight practical lessons , such as:   Love your customers more than your ideas. Find someone to give you the critical feedback others won’t. Collaborate without ego. If you help people, they will want to help you.   Prior to becoming CEO of Compass, a real estate company and technology platform, Reffkin completed a B.A. and M.B.A. from Columbia University and worked at McKinsey, Goldman Sachs, and as a White House Fellow.   He has also run 50 marathons in 50 states to raise $1 million dollars for charities — including for America Needs You, the non-profit he founded to serve young people living below the poverty line who are the fi...

  “How you show up, what you stand for, and what actions you take to that end—as an individual and as a leader in your organization—are now gating factors to lasting success,” explains Frank Calderoni in his new book, UPSTANDING:  How Company Character Catalyzes Loyalty, Agility, and Hypergrowth . He adds that 2020 was the moment of truth for character, and building an upstanding company character is what will drive long-lasting success.  Calderoni explains that leaders must put character at the center of everything they do, and he explains that company culture is distinct from company character . He explains that:   Company culture is the system of beliefs, values, goals, behaviors, and the way employees feel working in the organization—from leadership style, decision-making norms, customer experience, and company policies—officially and unofficially. Essentially, it’s the personality of the organization.   Company character is the integrity, respect, ...

Today's inspiring quotes : "If you are too busy to laugh, you are too busy." -  Unknown "Logic will get you from A to B. Imagination will take you everywhere." -  Albert Einstein "In matters of style, swim with the currents; in matters of principle, stand like a rock." -  Thomas Jefferson "You learn more about a person in an hour of play than in a year of conversation." -  Plato "A man should never be ashamed to say he has been wrong, which is but saying in other words that he is wiser today than he was yesterday." -  Alexander Pope

Take a look at the list below. How many of these 27 management challenges are you facing right now? And, how many do you believe you'll face during the next year? Going from  peer to leader Coming from the outside  to take over leadership of an existing team Bringing together an  entirely new team Welcoming a new member  to your existing team Helping an employee who has a hard time  managing time Assisting an employee who needs help with  interpersonal communication Getting an employee more  organized Helping an employee who needs to get better at  problem solving Working with an employee who needs to increase  productivity Helping an employee who needs to improve  quality Managing an employee who  knows more about the work than you do Showing an employee how to start " going the extra mile " Working with an employee who does " creative work " Helping an employee make an  attitude adjustment Managing  conflict  betwee...

Here are the 12 golden rules of effective communication from  Paul Falcone , as highlighted in his book,  2600 Phrases for Setting Effective Performance Goals . Always remember to: Recognize achievements and accomplishments often. Celebrate success. Deliver bad news quickly, constructively, and in a spirit of professional development. Praise in public, censure in private. Assume responsibility for problems when things go wrong, and provide immediate praise and recognition to others when things go right. Create a work environment based on inclusiveness, welcoming others' suggestions and points of view. Listen actively, making sure that your people feel heard and understood and have a voice in terms of offering positive suggestions in the office or on the shop floor. Share information openly (to the extent possible) so that staff members understand the  Why  behind your reasoning and can ask appropriate questions as they continue along in their own path of career deve...

To help you bring out the best in your team, you need to get close and understand their skills, abilities, and motivations. So, the authors of the book,  Your First Leadership Job , recommend you hold  getting-to-know-you conversations  with each of your direct reports. Ask these  open-ended questions . Let each team member know the purpose of the meeting in advance. And, don't cheat by adding in work-specific questions. What do you enjoy doing most as part of your work? Why? What do you  miss most about the jobs you've had in the past? Why? What things about your current job do you enjoy the least? Why? How do you cope with or relieve stress? To help you do your job, what could I change about: Your work environment? The content of your work? How you get your work done? What form of recognition do you prefer or not prefer?

“Helping others is a good thing, but even the most well-intentioned attempts can be undermined by a simple truth: We almost always focus on “fixing” people – correcting problems or filling the gaps between where they are and where we think they should be. Unfortunately, this doesn’t inspire sustained learning or positive change. Even when people do respond, they often do so out of obligation rather than motivation,” explain the authors of the book,  Helping People Change: Coaching With Compassion For Lifelong Learning And Growth . The authors,  Richard Boyatzis ,  Melvin Smith  and  Ellen Van Oosten , teach that the most effective way to help people learn and change is to connect to a positive vision of themselves, or to an inspiring dream they’ve long held. Having a personal vision is one of the most powerful ways to engage neurologically and emotionally. Plus, great coaches know that people draw energy from their visions and dreams, and that same energy sustai...