Eric Jacobson On Management And Leadership

Set a good example for your employees and follow through on everything you say you are going to do. If you promise to get an employee an answer, get it for him or her. If you say you'll send a team member a report, do so. As the Nike campaign/slogan so aptly says, "Just Do It." Too many leaders don't follow through. Perhaps they get busy. Perhaps they forget. However, following through is critical to keeping your team effective and efficient. And it's necessary for gaining respect from your employees. Following through also means doing so in a timely fashion. If you take too long to follow through, it's as bad as not following through at all.

There are  eight specific actions  business leaders can take to  show that they value their employees , according to  Andrew Leigh , author of the book,  Ethical Leadership -- Creating and Sustaining an Ethical Business Culture . Those  eight actions  are: Attention  -- Pay attention to what people say to show your interest. Listen  -- Make time to hear what colleagues, peers and employees have to say to show you care. Positive Language  -- Find words and phrases to show employees they're needed.  Examples are, "We couldn't have accomplished this without you," "That was really useful." Document  -- Put praise in writing to increase its impact.  Make clear where the credit belongs. Micro Sessions  -- Create two-way communication sessions. Visits  -- Schedule visits to teams and work areas. Stories  -- Share stories that highlight unusual contributions and provide your personal response...

Former Verizon Wireless CEO,  Denny F. Strigl  offers these tips for how to be a good coach to an employee. He explains that good coaches help performers by: Keeping them focused. Giving them objective, helpful feedback. Acting as a sounding board for new approaches. Identifying blind spots that may be holding the performer back. Reinforcing key values, principles, and behaviors that improve performance. Recognizing positive behavior and performance. Providing encouragement after setbacks and failures Setting "stretch" goals. Acting as an accountability partner. Strigl believes that some managers fail in their coaching roles because they: View coaching as babysitting. See coaching as only correcting performance. Don't spend enough time with their employees. Are reluctant to criticize. Have social relationships with their employees. Have a "sink-or-swim" philosophy. Believe coaching is not helpful or meaningful. "Coaching may actuall...

Inspirational leadership wisdom came awhile back from Bahram Akradi, the CEO of Life Time Fitness. From that health club's monthly fitness magazine,  Experience Life , Akradi says: Once we get comfortable in our habitual patterns, we may fail to notice when they have outworn their useful purpose, or when new alternatives might serve us better. Once you've encountered a second way of seeing things, you're more likely to entertain the possibility of a third and fourth way, too. Do something that makes you just a little bit uncomfortable--and that renders you a little more awake. Thanks Akradi for encouraging us to break out from predictability.

Words to lead by : "It's amazing what you can accomplish if you do not care who gets the credit." -  President Harry S. Truman . "Motivation is the art of getting people to do what you want them to do because they want to do it." -  President Dwight D. Eisenhower . "I not only use all the brains I have, but all I can borrow." -  President Woodrow Wilson .

"Superbosses embrace certain practices that good bosses don't, and they do even more of the productive things that good bosses do," says  Syney Finkelstein , author of the book,  Superbosses: How Exceptional Leaders Master the Flow of Talent . What's more, according to Finkelstein's findings from ten years of research and two hundred interviews, superbosses focus on identifying promising newcomers, inspiring their best work, and launching them into highly successful careers, while also expanding their own networks and building stronger companies. Most important, " regenerating the talent pool is the single most important thing any leader can do to survive and prosper ," adds Finkelstein. Sydney Finkelstein Superbosses also do this : Create master-apprentice relationships Rely on the cohort effect Say good-bye on good terms Adapt the job or organization to fit the talent Take chances on unconventional talent L...

Fortunately, most of my career I’ve worked in effective corporate cultures. If I put together the best of each, here is what made those environments effective: •  Leaders led by example on a consistent basis  and were willing to roll up their sleeves, particularly during tight deadlines or challenging times. •  Employees clearly understood how what they did made a difference  and how their contributions made the organization either more profitable or more effective. •  The workforce included a blend of  long-term  employees  with a rich company, product/service and customer history, employees who had been at the company for five to seven years, and then new hires with a fresh perspective and keen sense of new technologies and techniques. That blend worked best when the mix included virtually all A-players. •  Top managers had a clear, realistic and strategic vision  for how the company would grow and compete in the marketplace. •...