Bruce Tulgan ’s book,  The Art of Being Indispensable at Work   is   all about  how to win influence, beat overcommitment, and get the right things done in your workplace .   Tulgan says that what truly sets “go-to people” apart is how they think and what they do, including:   They understand the peculiar mathematics of real influence  – doing the right thing for the long term. They lead from wherever they are  – going vertically before going sideways (or diagonally). They know when to say no and how to say yes . They work smart  – creating checklists, step-by-step instructions, and professionalizing everything they do. They finish what they start . They get better and better at working together . They promote “go-to-ism”  – finding other indispensable people throughout the organization and building new go-to people whenever there’s a chance to do so.   Other  characteristics of indispensable people , are:   Maintaining a ...
Sharing tips, ideas and techniques for leaders and managers for the past 16 years.