- Have active ways to listen to your employees.
- Check often with employees to see if the information you are sharing with them is what they need and what they want.
- Share information about customer satisfaction with employees.
- Discuss financial performance with your employees and be sure everyone understands the importance of profitability and how they can contribute to profitability.
- Allow ad hoc teams among employees to form to address organizational problems and work with those teams to tackle the identified issues.
- Encourage employees to make suggestions for improvement whether those ideas are large or small.
- Take an idea from one employee and share it with other employees and teams and let everyone make a contribution to build upon that idea.
- Train!
- For long-term employees, find ways to keep their jobs interesting through new assignments and challenges.
- Conduct meetings around specific issues and brainstorm solutions.
Credit: iStock Photo For the past 16 years, I have relied on Debbie Laskey's Blog for expert leadership guidance and always interesting insights into marketing best practices and recaps of marketing trends. Fortunately, through the years, Debbie has also shared her expertise through a variety of postings on my blog, and I'm honored again today to feature Debbie with the following Q&A's: QUESTION: You've featured many leadership experts on your blog through the years. What is a common theme from all the Q&A's? DEBBIE LASKEY : Back in 2011, I met Mark Herbert, a leadership expert and author based in Oregon, as a result of our interactions on Twitter/X. I interviewed him several times, and he provided a quote that I will always remember and share often: "Leadership doesn't require you to be the smartest person in the room. It requires you to block and tackle for others." That quote has appeared on my blog countless times over the years because...

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