That's why you'll want to spend plenty of time reading the book. Reflecting on the messages. Absorbing the discussion, And, then likely re-reading it. Or, at least certain sections.
Duncan demonstrates in the book how humanness, approachability, and friendliness are necessary but often overlooked elements of making change successful in an organization.
He teaches leaders the foundation for effectively engaging people's heads, hearts and hopes -- all necessary to enable effective and lasting (sustainable) change in today's constantly changing world. Duncan refers to this as leading the whole person.
According to Duncan:
- Change must accommodate people's feelings--feelings that involve trust, confidence, passion, and all those other intangible but very real things that make us human.
Readers will appreciate the "Bonus Points" offerings at the end of each major section of the book where they learn how to access free white papers, diagnostic tools, videos and other items by going to a URL or using a QR code via their Smart phone.
You'll also likely enjoy as I did all the great leadership quotes sprinkled throughout the book, such as these:
- Losing good people is costly. But the number one most expensive thing that can happen to your organization is for your best and most capable people to quit and stay.
- It's often the stress that people resist, not the change itself.
- A transactional leader focuses on routine and regimented activities. A transformational leader focuses primarily on initiating and "managing" change.
- It is not the strongest of the species that survive, not the most intelligent, but the one most responsive to change -- Charles Darwin.
- The key to change is to let go of fear -- Roseanne Cash
- Amateurs practice until they get it right. Professionals practice until they can't get it wrong.